Mandarin-Speaking Warehouse Lead — Last-Mile & 3PL

SwiftX; Ringgold (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO 7 days

Paid sick leave 5 days

Paid holidays 6 days

401K matching up to 2%

Medical insurance 50%

Dental and Vision insurance

Job summary

SwiftX is seeking a dedicated operations leader to supervise DSPs and staffing agencies, ensuring alignment with company standards and quality control. You will drive performance, oversee warehouse activities, and conduct regular reviews while recruiting and onboarding new DSPs to sustain service quality.

The role emphasizes leadership, analytical decision-making, and resilience in fast-paced, last-mile logistics environments with a strong focus on continuous improvement and cost control.

Qualifications

• Bachelor's degree or equivalent; bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing and logistics preferred but not required.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards
• Develop and enforce quality assurance protocols
• Monitor performance and drive continuous improvement
• Oversee warehouse activities for consistency and reliability
• Conduct daily control meetings and performance reviews
• Recruit qualified DSPs and provide onboarding
• Design training to improve service quality
• Oversee regional fleet operations, task distribution, and cost control
• Continuously optimize collection models and processes
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Skills

Leadership

Analytical skills

Decision-making

Education

Bachelor's degree or equivalent

Job description

SwiftX is seeking a dedicated operations leader to supervise DSPs and staffing agencies, ensuring alignment with company standards and quality control. You will drive performance, oversee warehouse activities, and conduct regular reviews while recruiting and onboarding new DSPs to sustain service quality.

The role emphasizes leadership, analytical decision-making, and resilience in fast-paced, last-mile logistics environments with a strong focus on continuous improvement and cost control.