Warehouse Supervisor: Last-Mile & 3PL Ops Lead

Swiftx Express; Schiller Park (IL); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Job summary

Swiftx Express seeks a Warehouse Supervisor for the 1pm-10pm shift to oversee DSPs, ensure quality, and drive efficiency across local warehouse operations.

You will recruit and onboard DSPs, conduct daily reviews, and collaborate with internal teams to optimize processes. The ideal candidate holds a Bachelor’s degree, is Mandarin bilingual, and has 1 year in last-mile/3PL warehousing with strong leadership under pressure.

Qualifications

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision-making

Under pressure

Bilingual Mandarin

Education

Bachelor’s degree or equivalent

Job description

Swiftx Express seeks a Warehouse Supervisor for the 1pm-10pm shift to oversee DSPs, ensure quality, and drive efficiency across local warehouse operations.

You will recruit and onboard DSPs, conduct daily reviews, and collaborate with internal teams to optimize processes. The ideal candidate holds a Bachelor’s degree, is Mandarin bilingual, and has 1 year in last-mile/3PL warehousing with strong leadership under pressure.