Sales Administration Manager

National Safety Apparel; Cleveland (OH); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

401K Plan with Company Match

Paid Time Off

Tuition Reimbursement

Job summary

National Safety Apparel is seeking a Manager, Sales Administration to enhance the effectiveness of our Sales teams in Cleveland, Ohio. This role encompasses overseeing the Sales Quote Request process, managing onboarding, and ensuring accurate pricing operations.

The ideal candidate will have a bachelor’s degree in business administration and 3-5 years of relevant experience, demonstrating strong leadership and organizational skills. This position offers a full-time opportunity with competitive benefits.

Qualifications

• 3-5 years of experience in a sales or sales administration/operations role.

Responsibilities

• Manage the Sales Quote Request (SQR) process to ensure timely execution.
• Oversee pricing, contract, and rebate administration.
• Coordinate the comprehensive Sales onboarding process.

Skills

Strong leadership skills

Excellent written and oral communication skills

Highly organized

Process-oriented

Adept in understanding, leading and motivating teams

Education

Bachelor’s degree in business administration or related field

Job description

Reports To

Director, Sales Operations

Direct Reports

None

FLSA Status

Exempt (Not eligible for OT)

Employment Type

Full time

Salary Range

$70,000-$80,000

Position Overview

The Manager, Sales Administration is responsible for executing strategies and the day-to-day activities that support and enable NSA’s Sales teams to sell more efficiently and effectively, driving accelerated revenue growth.

Essential Job Functions

Operations

• Own and continuously drive the Sales Quote Request (SQR) process, ensuring timely and accurate execution while leading ongoing improvements that modernize and streamline the workflow.
• Ensure the coordination and execution of a comprehensive Sales onboarding process.
• Ensure efficient, accurate execution of pricing, contract, and rebate administration.
• Oversee governance of MAP program.
• Regularly update and communicate changes to customer-facing policies.
• Evaluate, price, and release all customer sample requests.

Performance

• Create, manage and communicate performance vs. KPI to Sales Leadership and Sales as required.
• Manage and continuously optimize all Sales reporting.
• Ensure all qualified leads are correctly assigned to the Field Sales team.
• Administer all survey programs in coordination with Customer Experience and Sales.
• Coordinate customer visits to our manufacturing facilities.

Enablement

• Own and continuously improve the NSA Sales Hub, serving as the single source of truth for all sales resources, training materials, and programs across the sales organization.
• Develop, maintain, and govern sales playbooks across all sales teams, ensuring content remains current, actionable, and consistently utilized in the field.
• Serve as the primary liaison between the Sales team and cross-functional partners in Marketing, Operations, and Customer Experience, facilitating collaboration that removes barriers and improves how NSA sells.
• Coordinate and support customer and site visits, ensuring sales teammates have the tools, logistics, and preparation needed to represent NSA effectively.

Non-Essential Job Functions

• Other duties as assigned

Training

On the job

Qualifications

Education & Certifications: Bachelor’s degree in business administration or related field is preferred

Experience: 3-5 years of experience in a sales or sales administration/operations role

Key Competencies

Strong leadership skills, highly organized, process-oriented, skilled in reading and writing, excellent written and oral communication skills, strong listening skills, Adept in understanding, leading and motivating a diverse group of individuals.

Physical Requirements

Long periods of sitting or standing at an individual workstation, heavy computer work.

Working Conditions

Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for duration of workday

EEO Statement

National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

Benefits we offer

• Medical
• HSA Plan
• Dental
• Voluntary Vision
• Voluntary Long-Term Disability
• Employer-Paid Life and AD&D Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Voluntary Identity Theft Protection Insurance
• Voluntary Legal Insurance
• 401K Plan with Company Match
• Company Paid Holidays
• Employee Assistance Program
• Tuition Reimbursement
• Bereavement
• Paid Time Off
• Paid Sick