International Inside Sales Representative

National Safety Apparel; Cleveland (OH); On-site; USD 52,000 - 78,000; Full time

Job summary

National Safety Apparel is seeking an International Inside Sales Representative to manage retention and growth of revenue for assigned accounts. The role focuses on building relationships, promoting products, and expanding share of wallet within a global customer base.

You will coordinate with internal teams, maintain records in Salesforce, and create strategic account plans to drive opportunities from leads through closure.

Qualifications

• Education: Degree in business is preferred or equivalent experience.
• 1–3+ years inside sales or sales development with track record.
• Proficient in MS Outlook, Excel and Word; experience with ERP and CRM systems, Salesforce preferred.

Responsibilities

• Own customer relationships for assigned accounts with regular contact cadence.
• Grow revenue within accounts according to annual plan and opportunities to expand share of wallet.
• Promote new products relevant to customer growth plan and educate customers.
• Coordinate with internal teams to ensure customer satisfaction and manage opportunities in Salesforce.
• Create and manage account plans and maintain accurate records in Salesforce or other systems.
• Follow up with leads and maintain pipeline for target accounts.

Skills

Team-Oriented

Problem-Solving

Time Management

Detail-Oriented

Professional Communication

Empathetic

Coachable

Education

Bachelor's degree in business or equivalent

Tools

Salesforce

ERP

Microsoft Outlook

Excel

Word

Order Entry Software

Job description

International Inside Sales Representative

Reports To: Manager, Inside Sales & Customer Success

Direct Reports: N/A

FLSA Status: Exempt (Not eligible for OT)

Employment Type: Full time

Position Overview: Manages retention and growth of revenue for assigned accounts, builds strong relationships with current and new customer contacts, identifies opportunities to expand share of wallet, acts as brand ambassador to customer.

Essential Job Functions:

• Own customer relationships for assigned accounts. Maintain regular contact cadence.
• Grow revenue within assigned accounts according to the annual plan.
• Identify opportunities to increase share of wallet.
• Actively promote new products and / or products relevant to the customer’s growth plan.
• Educate and advise assigned customers about products and services offered.
• Coordinate with Customer Experience, Marketing, and other internal partners to ensure customer satisfaction.
• Conduct business review meetings with target customers as necessary.
• Build and manage opportunity pipeline in Salesforce.com.
• Maintain accurate records in Salesforce.com and / or other applicable technology.
• Create and manage account plans for target accounts.
• Follow-up with leads as assigned.

Non-Essential Job Functions:

• Other duties as assigned

Training: On the job

Qualifications:

Education & Certifications: Degree in business is preferred, or equivalent combination of education and experience.

Experience: 1-3+ year(s) inside sales or sales development experience preferred with demonstrated record of achievement; intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software – ERP, order entry software, CRM preferably Salesforce.

Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic, Goal-Oriented

Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work.

Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday

EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

Recruitment Partnership Notice

Staffing Solutions Enterprises is the exclusive recruiting partner for National Safety Apparel and is conducting the search for this position on NSA's behalf. Qualified candidates will be considered for direct employment with National Safety Apparel.