Manager of Lifetime Services Sales (M/F/D)*

TGW Logistics; Grand Rapids (MI); On-site; USD 150,000 - 210,000; Full time

Job summary

TGW Logistics in Grand Rapids, MI, is seeking a Manager of Lifetime Services Sales to lead sales and business development for TGW North America’s Lifetime Services. The role drives order intake, revenue growth, and profitability by developing strategic plans and managing pipelines.

The candidate will lead a team of technical sales professionals, collaborate cross-functionally, and nurture key customer relationships to identify growth opportunities and ensure customer satisfaction.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• 5+ years of sales leadership/management experience in a technical/industrial setting.
• Proven success building sales pipelines and securing new business.
• Experience leading high-performing sales teams and aligning with customer needs.
• Strong customer service, relationship management, and presentation skills.
• Contract negotiation and account management experience.

Responsibilities

• Lead all sales activities for TGW North America’s Lifetime Services to meet order intake, revenue, and profitability targets.
• Develop and execute strategic sales plans, forecasts, and opportunity pipelines.
• Direct and develop a team of technical sales professionals; drive accountability and performance.
• Evaluate leads, opportunities, and projects for alignment with objectives and profitability.
• Collaborate with internal stakeholders to craft comprehensive customer solutions and align sales strategies.
• Cultivate relationships with key customers and accounts to identify growth opportunities and satisfaction.

Skills

Sales leadership

Pipeline development

Team leadership

Account management

Customer service

Presentation skills

Negotiation

CRM experience

Education

Bachelor's degree in Business Administration / Engineering / Supply Chain

Tools

CRM software

Job description

The Manager, Lifetime Services Sales is responsible for leading and executing all sales and business development activities within TGW North America’s Lifetime Services (LTS) organization. This role drives order intake, revenue growth, and profitability by developing strategic sales plans, managing pipelines, expanding customer relationships, and identifying new business opportunities. The position provides leadership to the Technical Sales and Parts & Warranty teams, while ensuring alignment with company objectives and customer needs.

What you’ll be handling

• Leads all sales activities for TGW North America’s Lifetime Services organization to achieve order intake, revenue, and profitability objectives.
• Develops, maintains, and executes strategic sales plans, forecasts, and opportunity pipelines to support long-term business growth.
• Directs and develops a team of technical sales professionals, fostering accountability, collaboration, and performance excellence.
• Evaluates and qualifies leads, opportunities, and projects to ensure alignment with strategic objectives, resource availability, risk tolerance, and profitability targets.
• Partners with internal stakeholders to develop comprehensive customer solutions and gain crossfunctional alignment on sales strategies and project execution plans.
• Cultivates and strengthens relationships with key customers and strategic accounts to identify growth opportunities and enhance customer satisfaction.

What you’ll need

• Bachelor’s degree in Business Administration, Engineering, Supply Chain Management, or a related field required, or equivalent work experience.
• Minimum of five (5) years of sales leadership/management experience within the material handling, automation, intralogistics, or related technical industry.
• Demonstrated success developing sales pipelines, securing new business, and achieving targets.
• Proven experience leading and developing high-performing sales teams.
• Excellent customer service, customer relationship management, and presentation skills.
• Contract negotiation and account management experience.

What you'll receive

TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.

TGW is an equal opportunity employer.

*TGW is an employer that promotes equal opportunities.