Management in Training: Master Every Shop Role & WOW

Boyd Group Services; Town of Plainfield (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

PTO

Parental Leave

Paid Holidays

Health Insurance

401(k) Match

Short-Term Disability

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass in the United States is seeking Managers in Training to learn our WOW Process and master every position’s responsibilities in collision and glass services, while consistently wow-ing customers.

You will complete role-based certifications for CSR, Parts Coordinator, and Estimator, and participate in onboarding to become a shop expert. Compensation ranges from $70,000 to $95,000 per year.

Qualifications

• High School Diploma/GED required.
• College or Military background preferred.
• Automotive technical education training preferred.
• Completed courses specializing in repair procedures.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Take the CSR Role Based Certification and successfully perform the duties of a CSR for several weeks to ensure knowledge of the CSR role.
• Take the Parts Coordinator Role Based Certification and successfully perform the duties of Part Coordinator for several weeks to ensure knowledge of the Parts Coordinator role.
• Take Estimator Role Based Certification and successfully perform the duties of an Estimator for several months to ensure knowledge of the Estimator role.
• Must successfully complete the RBC (role based competencies) for each position in the shop.
• Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.

Skills

Leadership

Customer service

Training & onboarding

Education

High School Diploma/GED

Automotive technical education training

Job description

Gerber Collision & Glass in the United States is seeking Managers in Training to learn our WOW Process and master every position’s responsibilities in collision and glass services, while consistently wow-ing customers.

You will complete role-based certifications for CSR, Parts Coordinator, and Estimator, and participate in onboarding to become a shop expert. Compensation ranges from $70,000 to $95,000 per year.