Collision Operations Manager in Training

Gerber Collision & Glass; Highland Park (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) Retirement Plan with company

Employer Paid Short-Term Disability &

Life Insurance

Continuing Education Opportunities

Free Prescription safety glasses

Annual Voluntary Uniform Stipend

Voluntary Daily Pay option

Job summary

Gerber Collision & Glass in Highland Park, IL seeks a proactive Manager in Training to learn all shop roles and master the WOW Operating Way. You will rotate through CSR, Parts Coordinator and Estimator tracks while delivering outstanding customer care.

This program includes certification milestones, onboarding, and hands-on coaching. The goal is to develop leadership, technical knowledge, and a commitment to quality service in a fast-paced collision repair environment.

Qualifications

• High School Diploma/GED required.
• College or Military background preferred.
• Automotive technical education training preferred.
• Completed courses specializing in repair procedures.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Take the CSR Role Based Certification and successfully perform the duties of a CSR for several weeks to ensure knowledge of the CSR role.
• Take the Parts Coordinator Role Based Certification and successfully perform the duties of Part Coordinator for several weeks to ensure knowledge of the Parts Coordinator role.
• Take Estimator Role Based Certification and successfully perform the duties of an Estimator for several months to ensure knowledge of the Estimator role.
• Must successfully complete the RBC (role based competencies) for each position in the shop.
• Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.

Education

High School Diploma/GED

College or Military background

Automotive technical education training

Completed courses specializing in repair procedures

Job description

Gerber Collision & Glass in Highland Park, IL seeks a proactive Manager in Training to learn all shop roles and master the WOW Operating Way. You will rotate through CSR, Parts Coordinator and Estimator tracks while delivering outstanding customer care.

This program includes certification milestones, onboarding, and hands-on coaching. The goal is to develop leadership, technical knowledge, and a commitment to quality service in a fast-paced collision repair environment.