Major Case Investigator - Commercial Trucking

GEICO; Tucson (AZ); Remote; USD 84,000 - 130,000; Full time

Job summary

GEICO is seeking a Major Case Investigator to join their Commercial Team. This remote role involves conducting large-scale investigations into suspected fraud across various commercial claims. Candidates should have over three years of relevant investigation or claims experience and possess strong analytical and communication skills. GEICO offers competitive salaries and a comprehensive benefits package to support employee well-being, fostering a culture of inclusion and professional growth.

Benefits

401K plan with 6% match

Performance incentives

Tuition assistance

Workplace flexibility

Qualifications

• 3+ years of claims and/or investigation experience handling commercial auto and/or trucking.
• Ability to work independently and in a team environment.
• Effective verbal and written communication skills.

Responsibilities

• Conduct investigations of suspected fraudulent claims.
• Evaluate information credibility and determine the facts of loss.
• Provide training and support in claims handling.

Skills

Communication

Time Management

Team Collaboration

Problem Solving

Job description

We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, understanding the facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Must be able to work both independently and in a team environment.
• Must be able to multi-task and learn large amounts of technical and procedural information.
• Must communicate effectively verbally and in writing.
• Must handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Annual Salary: $84,050 - $129,150 (Depending on experience and geographical location)

The above salary range is a general guideline. Multiple factors, including scope and responsibilities, candidate’s experience, education, training, work location, market, and business considerations, influence the final offer.

At this time, GEICO will not sponsor new applicants for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most, and we’re constantly evolving to meet their needs.

We’re an iconic brand that thrives on innovation, exceeding customer expectations, and enabling collective success. From day one, you’ll face exciting challenges that promote growth and collaboration with dynamic teams committed to making a positive impact.

Great Careers: We offer a career path for learning, growth, and thriving through personalized development programs tailored to your potential. You’ll have access to industry-leading training, certification assistance, career mentorship, and coaching with supportive leaders.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, action, and a winning mindset. Our core values promote a culture of caring, inclusion, and belonging, valuing diverse perspectives. Our teams are led by dynamic, supportive leaders committed to performance excellence and a shared purpose.

We also offer employee engagement and recognition programs that reward the positive impact of our work on customers’ lives.

Great Rewards: Our compensation and benefits are designed to support your physical, mental, emotional, and financial well-being. Benefits include:

• A comprehensive Total Rewards program tailored to your and your family’s overall well-being.
• Market-competitive compensation; a 401K plan with a 6% match; performance incentives; tuition assistance.
• Additional benefits like mental healthcare, fertility, and adoption assistance.
• Workplace flexibility and the GEICO Flex program, allowing work from anywhere in the US for up to four weeks per year.

The GEICO equal employment opportunity policy ensures fair and equal employment opportunities for all, regardless of race, color, religion, national origin, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable laws. We accommodate qualified individuals with disabilities and promote a respectful, harassment-free work environment.