Major Case Investigator - Commercial Trucking

GEICO; Lakeland (FL); Remote; USD 84,000 - 130,000; Full time

Job summary

Join GEICO as a Major Case Investigator in a vital remote role, engaging in significant investigations of potential fraudulent claims within the Commercial team. Leverage your investigative experience while enjoying a supportive company culture, competitive compensation, and various employee benefits designed to foster well-being and professional growth.

Benefits

401K plan with 6% match

Comprehensive healthcare coverage

Tuition assistance

Workplace flexibility with remote work options

Qualifications

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Excellent communication skills both verbally and in writing.

Responsibilities

• Conduct non-field investigations of suspected fraud in claims.
• Evaluate credibility of information and report findings.
• Provide training and support in claims handling process.

Skills

Communication

Multi-tasking

Independence

Teamwork

Job description

We have an exciting opportunity to join the SIU team and the expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities also include evaluating information to determine its credibility, understanding facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support across departments in the claims handling process.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Must be able to work both independently and in a team environment.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing.
• Must be able to handle a heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Annual Salary: $84,050 - $129,150 (Depending on experience and geographical location)

Hourly Rate Range: $32.56 - $64.10

The above salary range is a general guideline. Final offer depends on various factors including role scope, candidate experience, education, location, and market considerations.

At this time, GEICO will not sponsor new applicants for employment authorization for this position.

The GEICO Pledge:

Great Company: We help our customers through life's twists and turns. Our mission is to protect people when they need it most, continuously evolving to meet their needs.

We are an iconic brand thriving on innovation, exceeding customer expectations, and enabling collective success. From day one, you'll face exciting challenges that foster growth and collaboration with dynamic teams making a positive impact.

Great Careers: We offer a career path to learn, grow, and thrive through personalized development programs, industry-leading training, certification assistance, and mentorship.

Great Culture: We foster an inclusive culture rooted in integrity, action, and a winning mindset. Our culture values diversity, inclusion, and belonging, led by supportive leaders focused on performance excellence and shared purpose.

We also offer employee engagement and recognition programs that celebrate the positive impact of our work.

Great Rewards: Our compensation and benefits are designed to support your physical, mental, emotional, and financial well-being, including:

• Comprehensive total rewards with personalized coverage options.
• Market-competitive pay, a 401K plan with a 6% match, performance incentives, and tuition assistance.
• Additional benefits like mental healthcare, fertility, and adoption support.
• Workplace flexibility and the GEICO Flex program, allowing remote work for up to four weeks per year.

The GEICO employment policy ensures equal opportunity for all applicants and associates, regardless of race, color, religion, national origin, age, gender, sexual orientation, gender identity, marital status, disability, or genetic information, in compliance with applicable laws. We accommodate qualified individuals with disabilities unless it causes undue hardship and promote a harassment-free, respectful work environment.