Major Case Investigator - Commercial Trucking

GEICO; Annapolis (MD); Remote; USD 84,000 - 130,000; Full time

Job summary

Join GEICO as a Major Case Investigator, where you'll tackle large-scale investigations of suspected fraud in commercial claims within a dynamic team environment. This remote position requires strong investigative skills and effective communication to enhance the claims process while managing heavy workloads.

Benefits

401K with 6% match

Tuition assistance

Mental healthcare benefits

Flexible work options

Employee engagement programs

Qualifications

• 3+ years in commercial auto/trucking claims or investigations required.
• Effective verbal and written communication skills essential.
• Ability to manage heavy claims volume under stress.

Responsibilities

• Conduct investigations of suspected fraud in commercial claims.
• Evaluate credibility of information and report findings.
• Train and support teams in the claims handling process.

Skills

Communication

Multi-tasking

Independent work

Team collaboration

Credibility assessment

Job description

We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, locating other sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine)
• Must be able to work both independently and in a team environment.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing.
• Must be able to handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Annual Salary: $84,050 - $129,150 (Depending on experience and geographical Location)

The above annual salary range is a general guideline. Multiple factors are considered to determine the final hourly rate/annual salary, including role responsibilities, candidate’s experience, education, training, work location, market, and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most. We’re an iconic brand that thrives on innovation, exceeding expectations, and enabling collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, industry-leading training, certification assistance, career mentorship, and coaching.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, action, and a winning mindset. Our culture values different perspectives and is led by supportive leaders committed to performance excellence.

We also offer employee engagement and recognition programs that reward the positive impact of our work.

Great Rewards: We provide compensation and benefits to enhance your well-being, mental health, and financial future, including:

• Comprehensive Total Rewards program tailored for you and your family.
• Market-competitive compensation, 401K with a 6% match, incentives, and tuition assistance.
• Additional benefits like mental healthcare, fertility, and adoption assistance.
• Workplace flexibility, including the GEICO Flex program, allowing remote work up to four weeks per year.

The GEICO equal employment opportunity policy ensures fair treatment for all applicants and associates, regardless of race, color, religion, national origin, age, gender, sexual orientation, gender identity, marital status, disability, or genetic information. We accommodate qualified individuals with disabilities and maintain a harassment-free work environment.