Major Case Investigator - Commercial Trucking

GEICO; Tampa (FL); Remote; USD 84,000 - 130,000; Full time

Job summary

GEICO is seeking a Major Case Investigator for their Commercial Team, focusing on large-scale fraud investigations in the insurance sector. The remote position involves a dynamic mix of interviewing, evaluating claims, and providing support across departments. Candidates should have substantial investigation experience and effective communication skills.

Benefits

Comprehensive Total Rewards program

401K with 6% match

Tuition assistance

Flexible work arrangements

Mental healthcare support

Qualifications

• At least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Ability to work independently and collaboratively.
• Effective multi-tasking and learning skills.

Responsibilities

• Conduct non-field, large-scale investigations of suspected claims.
• Interview claimants and witnesses, perform database inquiries.
• Evaluate information credibility and report findings.

Skills

Investigative Skills

Time Management

Verbal Communication

Written Communication

Job description

We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, understanding the facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments involved in claims handling.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Must be able to work both independently and in a team environment.
• Must be able to multi-task and learn/apply large amounts of technical and procedural information.
• Must communicate effectively verbally and in writing.
• Must handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Salary Range: $84,050 - $129,150 annually, depending on experience and geographical location. The hourly equivalent ranges from $32.56 to $64.10. The final salary will consider factors such as scope of responsibilities, experience, education, training, location, and market considerations.

At this time, GEICO will not sponsor new applicants for employment authorization for this position.

The GEICO Pledge:

Great Company: We help our customers through life’s twists and turns, protecting them when they need it most. We are committed to innovation, exceeding expectations, and collaboration.

Great Careers: We offer growth and development through personalized programs, industry-leading training, certification assistance, mentorship, and coaching.

Great Culture: We foster an inclusive environment rooted in integrity, action, and a winning mindset, valuing diverse perspectives and shared success.

Great Rewards: Our compensation and benefits promote physical, mental, emotional, and financial well-being, including a comprehensive Total Rewards program, 401K with a 6% match, incentives, tuition assistance, mental healthcare, fertility and adoption support, and flexible work arrangements.

The GEICO equal employment opportunity policy ensures fair treatment for all applicants and associates, regardless of race, color, religion, national origin, age, gender, sexual orientation, gender identity, marital status, disability, or genetic information. We provide reasonable accommodations for qualified individuals with disabilities and maintain a harassment-free, respectful work environment.