Major Case Investigator - Commercial Trucking

GEICO; Poway (CA); Remote; USD 84,000 - 130,000; Full time

Job summary

GEICO is seeking a Major Case Investigator for a remote position within its Commercial Team. The candidate will conduct investigations into suspected fraudulent claims. Essential skills include effective communication and the ability to process large volumes of information, with a salary range of $84,050 - $129,150 annually, reflecting the candidate's experience and location.

Benefits

401K plan with a 6% match

Performance incentives

Tuition assistance

Remote work flexibility in the US

Qualifications

• At least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).

Responsibilities

• Conduct non-field, large-scale investigations.
• Interview, take statements, and evaluate information credibility.
• Provide training and support to all departments in the claims handling process.

Skills

Communication

Technical Knowledge

Multi-tasking

Teamwork

Independence

Job description

We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include but are not limited to interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Must be able to work both independently and in a team environment.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing.
• Must be able to handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Salary Range: $84,050 - $129,150 annually, depending on experience and geographical location. The hourly rate ranges from $32.56 to $64.10. The final salary will consider factors such as role responsibilities, candidate experience, education, work location, and market conditions.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most, and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations, and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and potential in mind. You’ll have access to industry-leading training, certification assistance, career mentorship, and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Our culture values different perspectives and is led by supportive, dynamic teams focused on performance excellence and a shared purpose.

We also offer employee engagement and recognition programs that reward the positive impact of our work on our customers’ lives.

Great Rewards: Our compensation and benefits are designed to support your physical, mental, emotional health, and financial future, including:

• A comprehensive Total Rewards program tailored to you and your family.
• Market-competitive salary, a 401K plan with a 6% match from day one, performance incentives, and tuition assistance.
• Additional benefits like mental healthcare, fertility, and adoption assistance.
• Workplace flexibility, including the GEICO Flex program, allowing remote work up to four weeks per year in the US.

The GEICO equal employment opportunity policy ensures fair treatment for all applicants and associates, regardless of race, color, religion, national origin, age, gender, sexual orientation, gender identity, marital status, disability, or genetic information, in accordance with applicable laws. We accommodate qualified individuals with disabilities unless it causes undue hardship and promote a harassment-free work environment.