Major Case Investigator - Commercial Trucking

GEICO; Jacksonville (FL); Remote; USD 84,000 - 130,000; Full time

Job summary

Join GEICO as a Major Case Investigator in the expanding Commercial Market. This remote position involves large-scale investigations of suspected claims containing fraud flags. Candidates should have at least 3 years of experience in claims and investigation, with strong communication skills and the ability to work effectively under pressure.

Benefits

401K plan with 6% match

Tuition assistance

Comprehensive Total Rewards program

Mental healthcare support

Fertility and adoption support

Workplace flexibility

Qualifications

• At least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Ability to handle heavy claim volume and stressful situations.

Responsibilities

• Conduct investigations of suspected fraud.
• Interview witnesses and gather information.
• Evaluate information and determine credibility.

Skills

Effective verbal and written communication skills

Ability to work independently

Ability to multi-task

Job description

We have an exciting opportunity to join the SIU team and the expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities also include evaluating information to determine its credibility, establishing facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications:

• At least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Ability to work independently and in a team environment.
• Ability to multi-task and learn large amounts of technical and procedural information.
• Effective verbal and written communication skills.
• Ability to handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Salary Range: $84,050 - $129,150 annually, depending on experience and geographical location. The hourly equivalent ranges from $32.56 to $64.10. The final offer will consider factors like role scope, experience, education, training, location, market, and business considerations.

At this time, GEICO will not sponsor new applicants for employment authorization for this position.

The GEICO Pledge:

Great Company: We help our customers through life’s twists and turns. Our mission is to protect people when they need it most. We are committed to innovation, exceeding expectations, and collective success. From day one, you will face exciting challenges that foster growth and collaboration.

Great Careers: We offer opportunities for learning, growth, and thriving through personalized development programs, industry-leading training, certification support, mentorship, and coaching.

Great Culture: We promote an inclusive culture of shared success, rooted in integrity, action, and a winning mindset. Our culture values diversity, perspectives, and a supportive leadership environment.

We also provide employee engagement and recognition programs that highlight the positive impact of our work on customers’ lives.

Great Rewards: Our compensation and benefits are designed to support your physical, mental, emotional, and financial well-being, including:

• Comprehensive Total Rewards program tailored to you and your family.
• Market-competitive compensation, a 401K plan with a 6% match, performance incentives, and tuition assistance.
• Additional benefits like mental healthcare, fertility, and adoption support.
• Workplace flexibility and the GEICO Flex program, allowing remote work up to four weeks per year in the US.

The GEICO Companies are committed to providing equal employment opportunities and reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. We foster a work environment free from discrimination and harassment, emphasizing mutual respect and inclusivity.