Major Case Investigator - Commercial Trucking

GEICO; Getzville (NY); Remote; USD 84,000 - 130,000; Full time

Job summary

GEICO is seeking a Major Case Investigator to join the SIU team, focusing on non-field investigations of suspected fraud in Commercial Auto and Trucking claims. This role requires strong investigatory skills, effective communication, and the ability to handle a high volume of claims in a fast-paced environment. Candidates are encouraged to apply if they meet the qualifications and are looking for a remote positioning opportunity.

Benefits

401K with a 6% match

Tuition assistance

Mental healthcare support

Fertility and adoption support

Flexible work options

Qualifications

• At least 3 years of claim/investigation experience handling commercial auto/trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Ability to learn and apply large amounts of technical and procedural information.

Responsibilities

• Conduct large-scale investigations of suspected fraudulent claims.
• Evaluate information credibility and report findings to claims.
• Provide training and support to claims handling departments.

Skills

Independent work ability

Teamwork

Multi-tasking

Effective communication (verbal and written)

Handling heavy claim volume

Stress management

Job description

We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities also include evaluating information to determine its credibility, facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Must be able to work both independently and in a team environment.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing.
• Must be able to handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Salary Range: $84,050 - $129,150 annually, depending on experience and geographical location. The hourly rate ranges from $32.56 to $64.10. The final offer will consider factors such as role responsibilities, experience, education, training, location, and market considerations.

At this time, GEICO will not sponsor new applicants for employment authorization for this position.

The GEICO Pledge:

Great Company: We help our customers through life’s twists and turns, with a mission to protect people when they need it most. We are an innovative, customer-focused brand that values growth, collaboration, and making a positive impact.

Great Careers: We offer opportunities to learn, grow, and thrive through personalized development programs, industry-leading training, certification assistance, career mentorship, and coaching.

Great Culture: We foster an inclusive culture rooted in integrity, action, and shared success, valuing diverse perspectives and supportive leadership.

Great Rewards: Our compensation and benefits are designed to support your well-being, mental health, and financial future, including a comprehensive Total Rewards program, 401K with a 6% match, incentives, tuition assistance, mental healthcare, fertility and adoption support, and flexible work options including our GEICO Flex program.

The GEICO equal employment opportunity policy promotes fair and equal employment for all, regardless of race, color, religion, national origin, age, gender, sexual orientation, gender identity, marital status, disability, or genetic information. We are committed to accommodating qualified individuals with disabilities and fostering a harassment-free environment.