Major Case Investigator - Commercial Trucking

GEICO; Macon (GA); Remote; USD 84,000 - 130,000; Full time

Job summary

Join GEICO as a Major Case Investigator in a remote capacity within their growing Commercial Team. This role involves conducting intricate investigations into commercial insurance claims, ensuring thorough assessments of potential fraud, and collaborating with several departments to enhance claims handling. Successful candidates will possess strong investigation experience and the ability to communicate effectively under pressure.

Benefits

401K plan with 6% match

Performance incentives

Tuition assistance

Mental healthcare support

Flexible workplace options

Qualifications

• 3 years minimum investigation or claims experience.
• Ability to work independently and in teams.
• Effective verbal and written communication skills.

Responsibilities

• Conduct large-scale investigations of suspected fraudulent claims.
• Interviewing witnesses and assessing credibility of information.
• Providing training and support in the claims handling process.

Skills

Investigation

Communication

Multi-tasking

Job description

We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities also include evaluating information to determine its credibility, assessing facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Must be able to work both independently and in a team environment.
• Must be able to multi-task and learn/apply large amounts of technical and procedural information.
• Must communicate effectively verbally and in writing.
• Must handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Salary Range:

$84,050 - $129,150 annually, depending on experience and geographical location.

The above salary range is a general guideline. Final compensation will consider factors such as role scope, candidate experience, education, training, work location, market, and business considerations.

At this time, GEICO will not sponsor new applicants for employment authorization for this position.

The GEICO Pledge:

Great Company: We help our customers through life’s twists and turns. Our mission is to protect people when they need it most, and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding customer expectations, and enabling collective success. From day one, you’ll face exciting challenges that help you grow and collaborate with dynamic teams committed to making a positive impact.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, including industry-leading training, certification assistance, career mentorship, and coaching with supportive leaders.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, action, and a winning mindset. Our culture values different perspectives, with teams led by supportive, dynamic leaders driven by performance and shared purpose.

We also offer employee engagement and recognition programs that reward the positive impact of our work on customers’ lives.

Great Rewards: Our compensation and benefits are designed to support your physical, mental, emotional health, and financial future, including:

• Comprehensive Total Rewards program tailored to you and your family.
• Market-competitive salary, a 401K plan with a 6% match from day one, performance incentives, and tuition assistance.
• Additional benefits like mental healthcare, fertility, and adoption support.
• Workplace flexibility and the GEICO Flex program, allowing remote work up to four weeks per year in the US.

The GEICO equal employment opportunity policy ensures fair and equal opportunity for all applicants and associates, regardless of race, color, religion, national origin, age, gender, sexual orientation, gender identity, marital status, disability, or genetic information, in compliance with applicable laws. We accommodate qualified individuals with disabilities and promote a work environment free from discrimination and harassment, emphasizing mutual respect.