Major Case Investigator - Commercial Trucking

GEICO; Beachwood (OH); Remote; USD 84,000 - 130,000; Full time

Job summary

GEICO is seeking a Major Case Investigator for their expanding commercial market. This remote position involves conducting thorough investigations into suspected fraud within commercial auto and trucking claims. The role requires strong communication skills and the ability to handle complex technical information effectively, while promoting a collaborative team environment.

Benefits

401K plan with a 6% match

Tuition assistance

Mental healthcare support

Flexible work options

Qualifications

• At least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Ability to work independently and as part of a team.
• Effective verbal and written communication skills.

Responsibilities

• Conduct non-field, large-scale investigations of suspected fraud.
• Interview witnesses and evaluate information credibility.
• Report findings to claims department and support claims handling.

Skills

Communication

Multi-tasking

Independence

Teamwork

Job description

We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities also include evaluating information to determine its credibility, facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Must be able to work both independently and in a team environment.
• Must be able to multi-task and learn/apply large amounts of technical and procedural information.
• Must communicate effectively verbally and in writing.
• Must handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Salary Range: $84,050 - $129,150 annually (depending on experience and geographical location). The hourly rate ranges from $32.56 to $64.10. The final offer will consider factors such as role scope, experience, education, location, and market conditions.

At this time, GEICO will not sponsor employment authorization for this position.

The GEICO Pledge:

• Great Company: We help our customers through life’s twists and turns, protecting them when they need it most, constantly evolving to meet their needs.
• Great Careers: We offer opportunities to learn, grow, and thrive through personalized development programs, training, certification, mentorship, and coaching.
• Great Culture: We foster an inclusive culture of shared success, rooted in integrity, action, and a winning mindset, valuing diverse perspectives and led by supportive leaders.
• Great Rewards: We provide comprehensive benefits, competitive compensation, a 401K plan with a 6% match, incentives, tuition assistance, mental healthcare, fertility and adoption support, and flexible work options including our GEICO Flex program.

Our equal employment opportunity policy ensures fair treatment for all applicants and associates, regardless of race, gender, age, disability, or other protected categories. We are committed to accommodating qualified individuals with disabilities and maintaining a harassment-free work environment.