Major Case Investigator - Commercial Trucking

GEICO; Richardson (TX); Remote; USD 84,000 - 130,000; Full time

Job summary

Join GEICO as a Major Case Investigator in a remote position, focusing on investigating commercial auto and trucking claims. Leverage your investigation experience and keen judgment to detect fraud while working in a dynamic team environment. Enjoy a comprehensive rewards program including competitive salary, benefits, and growth opportunities within a culture of integrity and inclusiveness.

Benefits

401K with 6% match

Tuition assistance

Flexible work options

Comprehensive Total Rewards program

Mental healthcare support

Qualifications

• Minimum 3 years in claims/investigation handling commercial auto/trucking.
• Ability to work independently and in teams.
• Effective verbal and written communication skills.

Responsibilities

• Conduct large-scale investigations of fraud suspected claims.
• Interview, take statements, and locate witness sources.
• Evaluate information credibility and report findings.

Skills

Claim handling

Investigation

Communication

Multi-tasking

Job description

We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities also include evaluating information to determine its credibility, understanding the facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Must be able to work both independently and in a team environment.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing.
• Must be able to handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Salary Range: $84,050 - $129,150 annually, depending on experience and geographical location.

The above salary range is a general guideline. Multiple factors are considered to determine the final hourly rate or annual salary, including the scope and responsibilities of the role, the candidate’s experience, education, training, work location, and market considerations.

At this time, GEICO will not sponsor employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most. We are committed to innovation, exceeding expectations, and enabling collective success.

Great Careers: We offer opportunities for learning, growth, and thriving through personalized development programs, industry-leading training, certification assistance, mentorship, and coaching.

Great Culture: We foster an inclusive culture rooted in integrity, action, and a winning mindset. Our culture values diversity, inclusion, and belonging, led by supportive and dynamic teams.

Great Rewards: Our compensation and benefits are designed to support your health, well-being, and financial future, including a comprehensive Total Rewards program, 401K with a 6% match, incentives, tuition assistance, mental healthcare, and flexible work options including the GEICO Flex program.

The GEICO companies are committed to providing equal employment opportunities and reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. We promote a work environment free from discrimination and harassment, where all associates and applicants are treated with mutual respect.