Major Case Investigator - Commercial Trucking

GEICO; Chicago (IL); Remote; USD 84,000 - 130,000; Full time

Job summary

GEICO is seeking a Major Case Investigator for their SIU team. This remote position requires conducting significant investigations into suspected fraud, engaging in interviews, and evaluating evidence. Ideal candidates will have prior experience in claims and demonstrate strong communication and multi-tasking abilities.

Benefits

401K with 6% match

Incentives and tuition assistance

Comprehensive Total Rewards program

Workplace flexibility

Remote work up to four weeks per year

Qualifications

• At least 3 years of claim/investigation experience.
• Experience handling commercial auto/trucking.
• Strong verbal and written communication skills.

Responsibilities

• Conduct large-scale investigations of suspected fraud.
• Evaluate information credibility and report findings.
• Provide training and support to claims departments.

Skills

Communication

Multi-tasking

Independence

Teamwork

Stress Management

Job description

We have an exciting opportunity to join the SIU team and the expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities also include evaluating information to determine its credibility, facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Must be able to work both independently and in a team environment.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing.
• Must be able to handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Annual Salary: $84,050 - $129,150 (Depending on experience and geographical location)

Hourly Range: $32.56 - $64.10

The above salary range is a general guideline. Multiple factors are considered when determining the final offer, including role scope, candidate’s experience, education, training, work location, market, and business considerations.

At this time, GEICO will not sponsor new applicants for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most, and we’re constantly evolving to meet their needs.

We’re an iconic brand that thrives on innovation, exceeding customer expectations, and enabling collective success. From day one, you’ll face exciting challenges that promote growth and collaboration with dynamic teams dedicated to making a positive impact.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, industry-leading training, certification assistance, mentorship, and coaching with supportive leaders.

Great Culture: We foster an inclusive culture rooted in integrity, action, and a winning mindset. Our culture values diversity, inclusion, and belonging, led by supportive, performance-driven teams unified by a shared purpose.

We also offer employee engagement and recognition programs that reward our positive impact on customers’ lives.

Great Rewards: Our compensation and benefits enhance physical, mental, emotional, and financial well-being, including:

• Comprehensive Total Rewards program tailored to you and your family.
• Market-competitive compensation, 401K with 6% match, incentives, and tuition assistance.
• Additional benefits such as mental healthcare, fertility, and adoption assistance.
• Workplace flexibility and the GEICO Flex program, allowing remote work up to four weeks per year.

The GEICO equal employment opportunity policy ensures fair treatment for all applicants and associates regardless of race, color, religion, national origin, age, gender, sexual orientation, gender identity, marital status, disability, or genetic information, in compliance with applicable laws. We accommodate qualified individuals with disabilities unless it causes undue hardship and promote a harassment-free environment based on mutual respect.