Maintenance Administrator — Dispatch & Client Support

ADP, Inc.; Boston (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off

Paid holidays

401(k)

Job summary

Mediate Management Company, Inc. in Boston, MA seeks a Maintenance Administrator to manage work orders, coordinate field dispatch, and support maintenance, cleaning, and snow operations. You will handle inquiries from clients and property managers with professional communication and accurate clerical work.

The role emphasizes service excellence, timely issue resolution, and strong organizational skills. On-site, full-time position with benefits and standard office duties included.

Qualifications

• Experience administering maintenance service calls and dispatching technicians preferred.
• Proficiency in written and verbal communication, computer literacy, and detailed clerical record-keeping.

Responsibilities

• Receive, record, and distribute work orders.
• Relay messages to field personnel via phone and Service Fusion.
• Enter accurate information in Service Fusion and maintain records.
• Order materials and supplies; post material receipts to work orders.
• Maintain files for cleaning, maintenance, snow, and construction.

Skills

Microsoft Office

Communication

Customer service

Time management

Attention to detail

Problem solving

Phone & email handling

Independent work

Tools

Service Fusion

Job description

Mediate Management Company, Inc. in Boston, MA seeks a Maintenance Administrator to manage work orders, coordinate field dispatch, and support maintenance, cleaning, and snow operations. You will handle inquiries from clients and property managers with professional communication and accurate clerical work.

The role emphasizes service excellence, timely issue resolution, and strong organizational skills. On-site, full-time position with benefits and standard office duties included.