Mainframe Production Support Engineer - Incident & Recovery

Matlen Silver

Jersey City, Northern (NJ, KY)

Hybride

USD 83 000 - 90 000

Temps partiel

Il y a 4 jours

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Résumé du poste

Matlen Silver is seeking a Mainframe Production Support Engineer to provide front line technical support for a Wealth Management team. The role involves incident management, release/deployment support, and production governance across the U.S., with a 12-month contract and possible extension.

Location is Jersey City, NJ (onsite 3 days/week) with approved alternate locations in Charlotte, NC or Addison, TX. Must manage incidents, perform root cause analysis, and collaborate with cross-functional

Qualifications

5+ years of production support experience with enterprise Mainframe technologies such as COBOL, JCL, IMS DB/DC, DB2, etc.
Experience troubleshooting UNIX/Linux servers and relational databases (Oracle, SQL Server).
Exposure to incident, release management and production governance processes.

Responsabilités

Monitor and triage Mainframe application problems and coordinate with support teams.
Perform root cause analysis and communicate status to stakeholders.
Improve monitoring and speed of root cause determination.
Troubleshoot, analyze, research and resolve issues using advanced queries and scripting.
Collaborate with infrastructure, development and testing teams on releases and upgrades.
Restore services in real time and communicate progress to partners during restoration.