Mainframe Developer

RZS Recruitment; Salt Lake City (UT); On-site; USD 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking an individual for a support role focusing on mainframe applications. This position requires a Bachelor's degree and 5-7 years of experience with JCL and Cobol. The role includes resolving critical business issues, ensuring timely issue resolution, and supporting operations across various financial services applications. Candidates must also be willing to work shifts and possess strong communication skills necessary to liaise with business and technical users.

Qualifications

• 5-7 years mainframe experience required.
• Experience with Adabas/Natural is a plus.
• Willingness to work late shifts and weekends.

Responsibilities

• Provide excellent support to business users on critical issues.
• Ensure issues are resolved within defined SLAs.
• Perform detailed analysis and documentation of issues.

Skills

Mainframe experience in JCL and Cobol

Production IT support experience

Support for Linux/Java based applications

Ability to work under pressure

Communication Skills

Education

Bachelor's Degree

Tools

ServiceNow

Job description

Location: Salt Lake City, Utah, United States
Office space available at location listed
Industry: Information Technology - Other
Job Category: Information Technology - Other IT
Job type: On-site
Compensation: USD $80,000 to $100,000

Full-time

Benefits: None
Relocation Assistance Available: No
Commission Compensation: No
Bonus Eligible: No
Overtime Eligible: No
Interview Travel Reimbursed: No

Candidate Details: 5+ to 7 years experience
Seniority Level: Mid-Senior
Management Experience Required: No
Minimum Education: Bachelor's Degree
Willingness to Travel: Never

Security Clearance Required: No
Visa Candidate Considered: No

This role includes:

• To work as a support member of the horizontal mainframe support.
• Understanding the large picture and provide excellent Support to Business Users on Critical Business Issues for Legal, Finance, Regulatory, and ED&S applications.
• To ensure our clients issues are resolved within defined SLAs (Service Level Agreements), meeting their expectations of resolution for issues raised.
• Leveraging the available tools within team, to ensure that system and critical incidents are correctly managed, ensuring timely resolution and as well focusing on strategic solution.
• Detailed analysis of new issues and documenting associated fixes, along with training other colleagues in support team.
• Ability to monitor systems and resolve day to day issues of the batch stream, and report on status of streams as needed.
• Provide detailed analysis of issues / governance report to senior management.
• The Operations RPE production support team supports a large number of diverse financial services applications, providing L2 and L3 application and user support services to operations teams across the firm in the business areas of compliance, finance, referential data, books and records, trading, and settlements.

Key Requirements

• Minimum 5-7 years mainframe experience in JCL and Cobol; Experience using Adabas/Natural is a big plus.
• Prior production IT support experience a plus. (note: resources with a development-only background tend to have much higher turnover rates in this role)
• Ability to work shifts that start and finish later local time. (12PM -1PM 9PM - 10PM MT)
• Strong interest in and aptitude for being trained in supporting distributed Linux/Java based applications. Prior exposure to Linux/Unix or Java a plus, but training will be provided.
• Ability to work under pressure to tight deadlines to resolve production issues. During critical processing times, turn around on critical job abends is expected to be a maximum of 30 minute
• Familiarity and expertise in supporting the entire lifecycle of an incident identification, escalation, communications to both tech and business users, and post-incident follow ups. Familiarity with a tool like ServiceNow a plus
• Willingness to do weekend and other off-shift coverage occasionally as part of a team rotation schedule.
• Ability to clearly communicate both verbally and in writing to both business and technical people.

If you are interested in joining our Reliability & Production Engineering team and making an impact on the future of finance, please apply now with your resume and cover letter. We look forward to hearing from you!