Trading Front Office L2/L3 Production Support Engineer

Matlen Silver; Jersey City (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, vision, and dental insurance (

401(k) plan (employee contributions)

Job summary

Matlen Silver is seeking an experienced Production Support Engineer to join its front-office trading support team in Jersey City. The role focuses on L2/L3 production support for trading applications, with close interaction with traders and business users to resolve incidents and ensure uptime.

The ideal candidate has strong UNIX/Linux and Shell scripting skills, extensive SQL experience, and familiarity with Dynatrace, Splunk, Oracle, and Sybase.

Qualifications

• Experience in L2/L3 technical production support.
• Front-office / trading support experience is required.
• Financial services / banking experience in a large enterprise environment.
• Strong UNIX/Linux skills.
• Shell scripting experience.
• Strong SQL skills, including complex queries and multiple joins.
• Experience with Oracle and/or Sybase databases.
• Application monitoring experience with Dynatrace and Splunk.
• Troubleshooting production incidents and root-cause analysis.
• Strong communication with traders and business stakeholders.
• Willingness to participate in weekend rotation.

Responsibilities

• Provide L2/L3 production support for front-office trading applications.
• Work with traders and business users to troubleshoot production issues.
• Monitor applications and investigate alerts using Dynatrace and Splunk.
• Troubleshoot across UNIX/Linux and Windows environments.
• Write and execute UNIX/Shell scripts for troubleshooting and automation.
• Use SQL extensively to diagnose database issues across tables.

Skills

L2/L3 production support

Front-office / trading support

UNIX/Linux

Shell scripting

SQL

Tools

Dynatrace

Splunk

Oracle

Sybase

Job description

Matlen Silver is seeking an experienced Production Support Engineer to join its front-office trading support team in Jersey City. The role focuses on L2/L3 production support for trading applications, with close interaction with traders and business users to resolve incidents and ensure uptime.

The ideal candidate has strong UNIX/Linux and Shell scripting skills, extensive SQL experience, and familiarity with Dynatrace, Splunk, Oracle, and Sybase.