Mainframe Ops Analyst - 12-Hour Shifts, Onsite NJ

Socket.dev; Weehawken (NJ); On-site; USD 29,000 - 50,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Blue Cross Blue Shield health plans

401k with company match

Education Reimbursement

Fertility coverage

Wellness program

Job summary

Ensono seeks a Data Center Operations Analyst to monitor and manage MVS zSeries/VM environments, ensuring batch throughput and reliable processing for client environments. You will handle incident documentation, turnover, and change management while providing professional client communication.

The role is onsite in Weehawken, NJ with 12-hour shifts and weekend/holiday coverage. Relevant mainframe experience and ITSM knowledge are essential for success in this fast-paced, client-facing team.

Qualifications

• Typically requires a Bachelor's degree and 2+ years of related experience.
• 5+ years IT experience with system monitoring.
• Proficient in MS Office and strong communications.
• ITSM concepts including incident/change management and SLAs.
• Knowledge of mainframe tools and server scripts.

Responsibilities

• Monitor internal/external MVS zSeries and VM/VSE environments to meet SLAs.
• Communicate professionally with customers and document turnover.
• Document deviations in the incident system with clear details.
• Escalate events impacting service levels promptly.
• Ensure IPL, maintenance and backups as scheduled.
• Document and approve changes in Change Management tools.
• Follow procedures; update SharePoint docs as needed.
• Organize tasks to work independently; provide hands-on support.
• Perform other duties as assigned by Operations management.
• Communicate during critical or major events to stakeholders.

Skills

MS Office

Written and verbal communication

ITSM concepts

Analytical thinking

Mainframe knowledge

Education

Bachelor's degree in IT or related field

Tools

TWS OPC

BMC Ops OM

zCAM

Mainview

Control-D

Mainframe Console

HMC

ServiceNow

Job description

Ensono seeks a Data Center Operations Analyst to monitor and manage MVS zSeries/VM environments, ensuring batch throughput and reliable processing for client environments. You will handle incident documentation, turnover, and change management while providing professional client communication.

The role is onsite in Weehawken, NJ with 12-hour shifts and weekend/holiday coverage. Relevant mainframe experience and ITSM knowledge are essential for success in this fast-paced, client-facing team.