System Analyst

Insight Global; Easton (Northampton County); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A leading staffing agency is seeking a Senior Business Systems Analyst specializing in Mainframe Production Control for multiple openings. The role involves overseeing daily batch execution, managing scheduling requests, and providing on-call support for production issues. Candidates should have expertise in ZEKE/ZEBB, strong problem-solving skills, and excellent documentation capabilities. The position is primarily based in Easton but offers the option for remote work.

Qualifications

• Experience with mainframe production control and on-call support.
• Strong understanding of scheduling systems like ZEKE/ZEBB.
• Ability to document and track activities efficiently.

Responsibilities

• Ownership of mainframe batch execution and scheduling requests.
• Provide rapid recovery support for production issues.
• Co-lead planning for operational readiness.

Skills

Mainframe batch execution

ChangeMan

ServiceNow

Incident management

Communication

Job description

Title: Business Systems Analyst (IT): III (Senior) - Mainframe Production Control - x3 openings

Location: Easton preferred, but fine with remote

Hours

• Monday–Friday, 8 AM – 5 PM EST
• Required: 24×7 on‑call support for production issues

Primary Responsibilities

• Ownership of daily enterprise mainframe batch execution using ZEKE/ZEBB
• Process and validate scheduling requests in ChangeMan and ServiceNow
• Expert support for abends, reruns, restarts, and dependency issues
• Monitor all mainframe batch schedules for risks and inefficiencies
• Provide rapid on‑call recovery support when needed
• Co‑Lead planning sessions with application teams for CD1 readiness
• Document and track all INT, Mock1, and Mock2 activities
• Recommend improvements to CD1 execution, communication, and technical readiness
• Develop/maintain runbooks and actionable pre‑conversion checklists
• Establish timelines for scheduling/JCL work submission to allow pre‑staging