Mailroom Specialist - Fast-Paced Banking Ops

United States Digital Space LLC; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

United States Digital Space LLC is seeking a Mailroom Associate for our in-office team. You will efficiently process and deliver mail, track packages, and help with light administrative tasks in a fast-paced environment.

The role requires attention to detail, reliability, and the ability to work well both independently and with colleagues. Benefits include growth opportunities and a stable, professional setting.

Qualifications

• Minimum of 6 months customer service-related experience.
• High school diploma or equivalent (GED) required.
• Ability to work individually and in a team environment.
• Ability to work with minimal supervision.
• Ability to multitask and manage competing priorities.
• Adapt to changing fast-growing production environment.
• Strong communication, organizational, and administrative skills.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google suite.
• May be required to lift items weighing up to 50 pounds.
• Detail-oriented with an ability to work in a fast-paced environment.

Responsibilities

• Scan and sort inbound mail and deliver scans internally according to mail routing rules and required deadlines.
• Accurately track inbound and outbound mail and ensure backups are retained and tracked.
• Maintain accurate logs of incoming high-value packages and certified mail to ensure a clear chain of custody. Prepare letters and packages for shipment, including weighing items, calculating postage, and choosing the most cost-effective shipping method (USPS, UPS, FedEx, etc.).
• Monitor and restock mailroom supplies (envelopes, boxes, tape, toner, etc.) and place orders before items run out.
• Receive and sign for deliveries from external couriers and coordinate pickups for urgent outgoing shipments.
• Perform basic troubleshooting on mailroom machinery, such as postage meters, folding machines, and printers.
• Assist with light administrative tasks, such as assembling marketing kits or moving small office furniture/supplies as needed.

Skills

Customer service

Teamwork

Multitasking

Communication

Administrative skills

Education

High school diploma or GED

Tools

Microsoft Office

Google Suite

Job description

United States Digital Space LLC is seeking a Mailroom Associate for our in-office team. You will efficiently process and deliver mail, track packages, and help with light administrative tasks in a fast-paced environment.

The role requires attention to detail, reliability, and the ability to work well both independently and with colleagues. Benefits include growth opportunities and a stable, professional setting.