Mailroom & Office Services Specialist

SPS North America; Boston (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Bonuses

Benefit Offerings

Job summary

SPS North America is seeking a Mailroom Associate to deliver high-quality office and mail services within the Business Services Center. The role includes processing inbound/outbound mail, distributing deliveries, shipping/receiving, and restocking supplies while supporting front desk functions as needed.

You will maintain copier and print equipment, assist with room setups, and ensure a professional environment.

Qualifications

• High School Diploma (or equivalent) required.
• 2+ years prior work experience preferred (mail, shipping/receiving, warehouse, or hospitality).
• Ability to work assigned hours determined by manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems.
• Maintain professional appearance and attitude.
• Adhere to all policies and procedures required.

Responsibilities

• Provides 5-star customer service to all employees.
• Receives inbound mail, sorts, and inputs into chain of custody system.
• Manages outgoing mail and shipping/receiving tasks.
• Notifies staff on inbound deliveries and distributes mail/packages.
• Maintains and replenishes office supplies and monitors copier/printers.
• Sets up meeting rooms and assists with breaks, pantry, and reception duties.
• Maintains the Business Service Center area in a neat, orderly fashion.
• Performs light maintenance and supports other facilities tasks as needed.

Skills

Customer service

Organization

Communication

Time management

Attention to detail

Education

High School Diploma or equivalent

Job description

SPS North America is seeking a Mailroom Associate to deliver high-quality office and mail services within the Business Services Center. The role includes processing inbound/outbound mail, distributing deliveries, shipping/receiving, and restocking supplies while supporting front desk functions as needed.

You will maintain copier and print equipment, assist with room setups, and ensure a professional environment.