Mailroom & Shipping Specialist — Growth & Learning

SPS North America; Austin (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Job summary

SPS North America is seeking a Mailroom Associate in Austin, TX to support the Client Services team with timely mail handling, shipping/receiving, and front-office support. You will ensure accurate processing, scanning, and distribution of mail across six copy rooms and the Business Service Center.

The role requires strong communication, PC skills, and the ability to adapt to changing priorities. This on-site position offers growth opportunities within SPS North America.

Qualifications

• High School Diploma (or equivalent) required.
• 2+ years prior work experience preferred.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.

Responsibilities

• Provides 5-star customer service to all employees in all forms of communication.
• Receives inbound mail/packages and sorts incoming mail.
• Sorts non-accountable mail and distributes mail/packages to company personnel.
• Operates mail machines, including postage meters, photocopying machines, and mail folding and inserting equipment.
• Maintains records of receipt, mailing dates, and other required information.
• Manages outgoing mail/package transactions.
• Provides reception or concierge coverage as needed.
• Trains back-up and provides guidance on policies and procedures.

Skills

Customer service

MS Office

Mailroom operations

Verbal communication

Education

High School Diploma (or equivalent)

Tools

Kodak scanner

Pitney Bowes postage meter

Job description

SPS North America is seeking a Mailroom Associate in Austin, TX to support the Client Services team with timely mail handling, shipping/receiving, and front-office support. You will ensure accurate processing, scanning, and distribution of mail across six copy rooms and the Business Service Center.

The role requires strong communication, PC skills, and the ability to adapt to changing priorities. This on-site position offers growth opportunities within SPS North America.