Mailroom & Shipping Specialist

SPS North America Inc.; Schaumburg (IL); Hybrid; USD 35,000 - 48,000; Full time

Job summary

SPS North America Inc. in Schaumburg, IL, seeks a Mailroom Associate to deliver efficient mail, shipping, and receiving services.

You will process inbound/outbound mail, sort, scan, and distribute, while maintaining accurate records and supporting the onsite business service center. The role emphasizes courteous, prompt service to employees and clients, operating mail equipment and ensuring timely delivery of materials.

Qualifications

• Provides 5-star customer service to all employees and visitors.
• Handles inbound/outbound mail and inputs into chain of custody software.
• Operates mail equipment including postage meters and scanners.

Responsibilities

• Provides 5-star customer service to all employees in all forms of communication.
• Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
• Sorts non-accountable mail and distributes mail/packages to company personnel.
• Scans mail to customers using a Kodak scanner.
• Sorts claims and manually folds and stuffs claim letters.
• Operates a folder inserter machine to fold and insert claim letters.
• Operates mail machines, including postage meters, photocopying machines, and mail folding and inserting equipment.
• Operates a Pitney Bowes postage meter to process outgoing mail.
• Maintains records of receipt, mailing dates, and other required information.
• Manages outgoing mail/package transactions.
• Performs duties associated with shipping and receiving of materials.
• Notifies employees upon receipt of inbound deliveries.
• Acts

Skills

Customer service

Mail handling

Shipping/Receiving

Record keeping

Scan processing

Equipment operation

Education

High school diploma or equivalent

Tools

Kodak scanner

Pitney Bowes

Postage meters

Job description

SPS North America Inc. in Schaumburg, IL, seeks a Mailroom Associate to deliver efficient mail, shipping, and receiving services.

You will process inbound/outbound mail, sort, scan, and distribute, while maintaining accurate records and supporting the onsite business service center. The role emphasizes courteous, prompt service to employees and clients, operating mail equipment and ensuring timely delivery of materials.