Mailroom Specialist | 5-Star Service & Shipping Expert

SPS; Austin (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Career growth

Learning & development

Bonuses

Paid time off

Benefits package

Job summary

SPS is hiring a Mailroom Associate to deliver exceptional mail and shipping/receiving services in our Austin facility. You will process inbound/outbound mail, scan and input mail, and support the onsite Business Service Center with prompt, courteous service.

The role emphasizes professional communication, accuracy in handling mail, and operating mailroom equipment. High School Diploma required; 2+ years experience preferred; on-site work in Austin, TX; strong organizational skills and ability to

Qualifications

• High School Diploma (or equivalent) required.
• 2+ years work experience preferred.
• Able to work hours set by manager.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Able to learn computer-based systems for position functions.
• Maintain professional appearance and attitude.
• Adapt to changing work assignments and customer requests.
• Customer-facing environment experience preferred.

Responsibilities

• Provide 5-star customer service to all employees in all forms of communication.
• Receive, sort, and input inbound mail into chain of custody software.
• Distribute mail/packages to personnel and operate mail machines.
• Scan mail to customers using a Kodak scanner.
• Operate folder inserter and postage meters.
• Maintain records of receipt and mailing dates.
• Support shipping/receiving of materials.
• Provide reception/concierge coverage as needed.
• Train backups and guide on mailroom policies and procedures.

Skills

Customer service

Communication

Organization

Multitasking

Problem solving

Education

High School Diploma or equivalent

Tools

Kodak scanner

Postage meters

Folder inserter machine

Mail room equipment

Chain of custody software

Job description

SPS is hiring a Mailroom Associate to deliver exceptional mail and shipping/receiving services in our Austin facility. You will process inbound/outbound mail, scan and input mail, and support the onsite Business Service Center with prompt, courteous service.

The role emphasizes professional communication, accuracy in handling mail, and operating mailroom equipment. High School Diploma required; 2+ years experience preferred; on-site work in Austin, TX; strong organizational skills and ability to