Mailroom & Shipping Operations Coordinator

Canon Business Services; Wilmington (DE); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Training & development

Employee discounts

Job summary

Canon Business Process Services is seeking a Mailroom Coordinator I to manage mail, packages and interoffice correspondence across floors, ensuring timely routing and delivery. The role involves processing outgoing mail, pouches, and overnight shipments, plus tracking and reporting activity.

The candidate will handle supplies, copying tasks, and light reception duties, with occasional maintenance of office equipment. Overtime may be required to meet deadlines in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Some computer skills preferred.
• Ability to perform routine functions of office equipment (fax, scanner, metering, stamping tracking systems, photocopying, color copying, etc.).
• Excellent customer service, professional attitude and appearance required.
• Ability to work overtime and meet deadlines.

Responsibilities

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
• Package and process outgoing overnight items (Federal Express, UPS, etc.) to meet client deadlines; deliver incoming overnight packages within time frames.
• Log outgoing and incoming items as required and review for accuracy/completeness.
• Organize and distribute supplies to client employees; monitor inventory of copy supplies, stock paper and toner; keep supply area neat.
• Handle items for distribution to client employees, affiliates, dealers, etc.
• Estimate runtime on small to medium photocopy jobs; check copies for quality; produce bound copies; deliver and pick up copy jobs.
• May provide minor maintenance of photocopy machines (paper jams, service calls, routine cleanings).
• Operate fax machines; log faxes; input data for client charge back; generate activity/confidence reports.
• Prepare monthly production and volume reports to measure productivity and billing.

Skills

Customer service

Computer skills

Overtime readiness

Equipment operation

Education

High school Diploma or equivalent

Job description

Canon Business Process Services is seeking a Mailroom Coordinator I to manage mail, packages and interoffice correspondence across floors, ensuring timely routing and delivery. The role involves processing outgoing mail, pouches, and overnight shipments, plus tracking and reporting activity.

The candidate will handle supplies, copying tasks, and light reception duties, with occasional maintenance of office equipment. Overtime may be required to meet deadlines in a fast-paced environment.