Mailroom & Admin Services Specialist

Canon-Business-Process-Services-f89af7fd; City of Rochester (NY); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

Canon-Business-Process-Services-f89af7fd is seeking a detail-oriented Mailroom Clerk to manage mail, packages, and interoffice correspondence under supervision. You will handle incoming/outgoing mail, distribute items by floor, and support copy center activities as needed.

Responsibilities include maintaining logs, arranging shipments, and assisting with reception and administrative tasks. The role requires a high school diploma and the ability to lift up to 50 lbs, with occasional overtime.

Qualifikationen

• High school Diploma or equivalent.
• 2-5 years’ experience working in a mailroom or professional office environment
• Knowledge of metering, weighting, logging and other shipping procedures
• Proficiency in computer skills preferred
• Ability to perform routine and some complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.)
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines

Aufgaben

• Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
• Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• Performs other administrative duties from inserting, copying and photocopying to faxing as needed

Kenntnisse

Customer service

Time management

Communication

Teamwork

Ausbildung

High school diploma or equivalent

Tools

Metering equipment

Copier/scanner/fax

Computer skills

Jobbeschreibung

Canon-Business-Process-Services-f89af7fd is seeking a detail-oriented Mailroom Clerk to manage mail, packages, and interoffice correspondence under supervision. You will handle incoming/outgoing mail, distribute items by floor, and support copy center activities as needed.

Responsibilities include maintaining logs, arranging shipments, and assisting with reception and administrative tasks. The role requires a high school diploma and the ability to lift up to 50 lbs, with occasional overtime.