Mailroom Operations Specialist

CBRE HV; Ridgefield (CT); On-site; USD 38,000 - 48,000; Full time

Job summary

CBRE is seeking a Mail Services Associate responsible for all aspects of mailroom operations within a building or campus. The role is part of Office Operations, providing essential office support to clients and teams.

You will audit deliveries, manage postage, stock mail areas, handle inquiries, and analyze data to improve processes. Strong MS Office skills and 3–4 years of related experience are expected. Contact [e-mail] for applications.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills and analytical mindset.
• Ability to evaluate and communicate unusual and/or complex content concisely.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure same-day delivery or inform next-day arrival; bring mail, packages, and supplies to the assigned group or location.
• Protect shipped packages against damage.
• Process shipment requests with vendors and advise package owner of arrangements.
• Apply appropriate postage and required identification to outgoing mail and packages.
• Stock copy rooms and support copier fleet production.
• Answer inquiries from clients, coworkers, and supervisors and present information clearly.
• Gather and analyze data to identify and solve problems; suggest improvements.

Skills

Advanced organizational skills

Strong written communication

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Mail Services Associate responsible for all aspects of mailroom operations within a building or campus. The role is part of Office Operations, providing essential office support to clients and teams.

You will audit deliveries, manage postage, stock mail areas, handle inquiries, and analyze data to improve processes. Strong MS Office skills and 3–4 years of related experience are expected. Contact [e-mail] for applications.