Mail Services Specialist — Fast, Accurate Mail & Shipments

CBRE HV; Ridgefield (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

CBRE is seeking a Mail Services Associate to manage mailroom operations across a building or campus. You will support the Office Operations function by handling mail, deliveries, shipments, and basic copy services, ensuring accurate processing and timely distribution.

The role requires routine report writing, strong organizational skills, and experience with Microsoft Office. Candidates should have a high school diploma or GED and 3-4 years of related experience.

Qualifications

• Ability to write routine reports and correspondence.
• Understanding of processes, procedures, systems, and concepts within own job function.
• Advanced organizational skills with an inquisitive mindset.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and contraband checks.
• Ensure packages arrive same day or notify next day; move mail, packages, and supplies per schedule.
• Ensure shipped packages are protected against damage.
• Process shipment requests with vendors and inform package owners.
• Apply appropriate postage and IDs to outgoing mail.
• Stock copy rooms and support copier fleet production.
• Check and replenish mail and postage supplies daily.
• Answer inquiries from clients, coworkers, and supervisors and present information clearly.
• Gather and analyze data to solve problems with little precedent and suggest improvements.

Skills

Report writing

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Mail Services Associate to manage mailroom operations across a building or campus. You will support the Office Operations function by handling mail, deliveries, shipments, and basic copy services, ensuring accurate processing and timely distribution.

The role requires routine report writing, strong organizational skills, and experience with Microsoft Office. Candidates should have a high school diploma or GED and 3-4 years of related experience.