Mailroom Operations Specialist

CBRE HV; Ridgefield (NJ); On-site; USD 38,000 - 52,000; Full time

Job summary

CBRE is seeking a Mail Services Associate to manage the mailroom for a building or campus, providing essential office support through the Office Operations function.

The role involves auditing deliveries, approving shipments, ensuring same-day arrival, safeguarding packages, and coordinating with vendors for shipments and postage. It requires strong organizational skills and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• Understanding of processes, procedures, systems, and concepts within own job function.
• Ability to evaluate and communicate unusual/complex content concisely and logically.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Advanced organizational skills with an inquisitive mindset.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and contraband checks.
• Ensure all packages arrive same day or notify consignee of next-day arrival; bring mail and supplies to the assigned group.
• Protect shipped packages from damage.
• Process shipment requests with vendors and inform package owners of arrangements.
• Apply appropriate postage and identification to outgoing mail and packages.
• Stock copy rooms and manage copier fleet production.
• Check and replenish mail and postage supplies daily.
• Answer inquiries from clients, coworkers, and supervisors and present information clearly.
• Gather and analyze data to identify and solve problems; propose new techniques.
• Impact and coordinate with related teams; suggest process improvements.

Skills

Advanced organizational skills

Report writing

Microsoft Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE is seeking a Mail Services Associate to manage the mailroom for a building or campus, providing essential office support through the Office Operations function.

The role involves auditing deliveries, approving shipments, ensuring same-day arrival, safeguarding packages, and coordinating with vendors for shipments and postage. It requires strong organizational skills and proficiency with Microsoft Office.