Mailroom & Office Services Specialist

CBRE; New York (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

CBRE's Global Workplace Solutions is seeking a Mail Services Associate in New York to manage mailroom operations for a building or campus. You will handle deliveries, postage, and copier support as part of Office Operations.

Apply your detail orientation and MS Office skills daily, audit shipments, coordinate with vendors, and respond to inquiries from clients and colleagues. This role emphasizes accuracy, organization, and proactive problem solving.

Qualifications

• High School Diploma or GED with 3-4 years of related experience.
• Ability to write routine reports and correspondence.
• Understanding of processes, procedures, systems, and concepts within own job function.
• Ability to evaluate and communicate unusual and/or complex content concisely.
• Advanced organizational skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections.
• Ensure same-day or next-day arrival for mail and packages.
• Protect outgoing packages from damage.
• Process shipment requests with vendors.
• Apply postage to outgoing mail and packages.
• Stock copy rooms and support copier fleet production.
• Check and replenish mail and postage supplies daily.
• Answer inquiries from clients or colleagues.
• Gather and analyze data to identify problems and propose solutions.
• Collaborate with related teams and suggest process improvements.

Skills

Report writing

Office software

Organizational skills

Communication

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE's Global Workplace Solutions is seeking a Mail Services Associate in New York to manage mailroom operations for a building or campus. You will handle deliveries, postage, and copier support as part of Office Operations.

Apply your detail orientation and MS Office skills daily, audit shipments, coordinate with vendors, and respond to inquiries from clients and colleagues. This role emphasizes accuracy, organization, and proactive problem solving.