Mailroom Operations Specialist

CBRE HV; Ridgefield (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

CBRE in Ridgefield, NJ is seeking a Mail Services Associate to manage mailroom operations for a building or campus. You will audit deliveries, process shipments, and ensure timely distribution of mail, packages, and supplies to assigned groups.

The role requires handling inquiries, maintaining postage supplies, and identifying process improvements. Strong MS Office skills and solid organizational abilities are essential.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Advanced organizational skills with an inquisitive mindset.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages arrive the same day or advise next-day arrival; bring mail, packages, and stationery to the assigned group.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor and inform package owner of arrangements.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish mail and postage supplies as needed.
• Answer inquiries or complaints from clients, co-workers, and supervisors.
• Gather and analyze data to identify and solve problems; propose improvements.

Skills

Communication

Report writing

Organizational skills

Data analysis

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE in Ridgefield, NJ is seeking a Mail Services Associate to manage mailroom operations for a building or campus. You will audit deliveries, process shipments, and ensure timely distribution of mail, packages, and supplies to assigned groups.

The role requires handling inquiries, maintaining postage supplies, and identifying process improvements. Strong MS Office skills and solid organizational abilities are essential.