Mailroom Operations Specialist

CBRE; Glendale (CA); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

12 weeks Paid Parental Leave

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

FSA/HSA options

401K matching

Job summary

CBRE is seeking a Mail Services Associate to manage mailroom operations for a building or campus. You will support Office Operations by handling deliveries, postage, and copier fleet, ensuring timely handling and quality service.

Applicants must have 3–4 years of front desk/hospitality experience, flexible schedules, and strong communication. The role requires physical activity including lifting up to 40 lbs and standing for extended periods.

Qualifications

• HS Diploma or GED or equivalent experience required.
• 3–4 years of front desk, concierge, customer service, or other hospitality experience.
• Open and flexible work schedules.
• Ability to comprehend and interpret instructions, and memos and ask clarifying questions.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure same-day delivery or notify next-day arrival; manage mail and stationery per schedule.
• Protect shipments from damage and process shipment requests with vendors.
• Apply postage correctly and identify outgoing mail.
• Stock copy rooms and support copier fleet production.
• Check and replenish mail and postage supplies daily.
• Answer inquiries from clients and colleagues and present information clearly.
• Gather and analyze data to identify problems and suggest improvements.
• Impact own team and related teams; propose process improvements.

Skills

Front desk experience

Customer service

Hospitality experience

Communication

Detail-oriented

Google Docs

Slack

Jira

Education

HS Diploma or GED

Tools

Google Docs

Slack

Jira

Job description

CBRE is seeking a Mail Services Associate to manage mailroom operations for a building or campus. You will support Office Operations by handling deliveries, postage, and copier fleet, ensuring timely handling and quality service.

Applicants must have 3–4 years of front desk/hospitality experience, flexible schedules, and strong communication. The role requires physical activity including lifting up to 40 lbs and standing for extended periods.