Mailroom Operations Specialist

CBRE; Los Angeles (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Paid parental leave (12 weeks)

Medical insurance

Vision insurance

Dental insurance

Life Insurance

FSA & HSA options

401K matching

Job summary

CBRE is seeking a Mail Services Associate to manage mailroom operations for a building or campus. You will participate in office support within the Office Operations function, handling deliveries, postage, and equipment with attention to accuracy and service.

The role requires 3–4 years of hospitality or front desk experience, flexible scheduling, and the ability to lift up to 40 lbs. Google Docs, Slack experience is expected; Jira is a plus.

Qualifications

• HS Diploma or GED or equivalent experience required.
• 3–4 years of front desk, concierge, customer service, or hospitality experience.
• Open and flexible work schedules.
• Ability to comprehend instructions and memos and ask clarifying questions.
• Friendly, warm demeanor with strong verbal and written skills.
• Ability to stand, walk, and lift up to 40 lbs; physical mobility required.
• Experience with Google Docs and Slack; Jira is a plus.

Responsibilities

• Audit delivered items and delivery invoices.
• Approve or reject deliveries based on inspections and contraband checks.
• Ensure same-day arrival or notify the consignee of next-day delivery.
• Move mail, packages, and stationery as scheduled.
• Protect shipped packages from damage.
• Process shipment requests with vendors and advise package owners.
• Apply postage and IDs to outgoing mail and packages.
• Stock copy rooms and support copier fleet production.
• Replenish mail and postage supplies daily.
• Answer inquiries from clients, coworkers, and supervisors.
• Gather data to identify and solve problems and suggest improvements.

Skills

Customer service

Communication skills

Attention to detail

Mobility/physical stamina

Education

HS Diploma or GED

Tools

Google Docs

Slack

Jira

Job description

CBRE is seeking a Mail Services Associate to manage mailroom operations for a building or campus. You will participate in office support within the Office Operations function, handling deliveries, postage, and equipment with attention to accuracy and service.

The role requires 3–4 years of hospitality or front desk experience, flexible scheduling, and the ability to lift up to 40 lbs. Google Docs, Slack experience is expected; Jira is a plus.