Mailroom Operations Lead - Scanning & Team Coaching

SNI Companies; Kent (WA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

PTO

Medical & Dental coverage (Day 1)

Job summary

SNI Companies is seeking a hands-on Assistant Branch Manager, Mailroom Operations in Kent, WA. This onsite role supports daily mailroom activities, scanning, and imaging while assisting the Branch Manager with workflow and staff coordination.

The candidate will lead and coach team members, monitor productivity and quality, and contribute to process improvements to meet production targets and SLAs. Salary ranges from $65,000 to $70,000 per year.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of supervisory or team-lead experience required; 2+ years preferred.
• 2+ years in supervisory, leadership, or similar roles.
• Experience leading and coaching a team in a high-volume mailroom/production setting.
• Proficiency with MS Outlook, Word, and Excel for reporting and communication.

Responsibilities

• Support the day-to-day operation of the mailroom and document processing.
• Coordinate daily workflow, staffing, and production priorities with the Branch Manager.
• Provide day-to-day guidance, training, and development for team members.
• Monitor productivity, quality, attendance, and adherence to procedures; escalate concerns.
• Perform mailroom, scanning, and related production tasks as needed to meet SLAs.

Skills

Outlook

Word

Excel

Leadership experience

Team supervision

Communication skills

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

SNI Companies is seeking a hands-on Assistant Branch Manager, Mailroom Operations in Kent, WA. This onsite role supports daily mailroom activities, scanning, and imaging while assisting the Branch Manager with workflow and staff coordination.

The candidate will lead and coach team members, monitor productivity and quality, and contribute to process improvements to meet production targets and SLAs. Salary ranges from $65,000 to $70,000 per year.