Mailroom Assistant

Jonus Group; Worcester (MA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Temp-to-hire opportunity

Starting pay: $19.00/hour

Full-time schedule: Monday-Friday, 7:3

Full-time schedule: Monday-Friday, 7:4

Job summary

The Mailroom Coordinator role at Jonus Group in Worcester, MA is a temporary-to-hire opportunity supporting daily mail processing and documentation within the Intelligent Document Management team. You will monitor production, perform quality checks, and maintain helpful internal customer service.

The position requires attention to detail, reliability, and the ability to work independently or with teammates in a fast-paced environment.

Qualifications

• High school diploma, GED, or equivalent experience
• Strong attention to detail and accuracy
• Basic computer proficiency and familiarity with office equipment
• Ability to work independently and collaboratively
• Strong communication and customer service skills
• Ability to solve problems and exercise sound judgment
• Demonstrated accountability and initiative in addressing challenges and opportunities

Responsibilities

• Monitor and maintain daily mail production processes
• Perform quality control checks on output and workflows
• Identify and upscale system, process, or production issues
• Maintain accurate production documentation
• Support internal business partners and customer service requests
• Ensure service level agreements (SLAs) are consistently achieved
• Manage inventory and supply levels
• Recommend process improvements and efficiencies
• Assist with administrative and operational duties as needed

Skills

Attention to detail

Customer service

Communication

Independent worker

Team collaboration

Education

High School Diploma or GED

Job description

Our client, a well-established organization with a long-standing reputation for excellence, is seeking a Mailroom Coordinator to join their Intelligent Document Management team on a temp-to-hire basis.

Position Overview

This role is responsible for supporting daily mail processing operations, ensuring production quality standards are met, maintaining documentation, and providing internal customer support. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced operational environment.

What’s Offered

• Temp-to-hire opportunity with long-term growth potential
• Starting pay: $19.00/hour
• Full-time schedule: Monday-Friday, 7:30 AM-4:00 PM

Key Responsibilities

• Monitor and maintain daily mail production processes
• Perform quality control checks on output and workflows
• Identify and upscale system, process, or production issues
• Maintain accurate production documentation
• Support internal business partners and customer service requests
• Ensure service level agreements (SLAs) are consistently achieved
• Manage inventory and supply levels
• Recommend process improvements and efficiencies
• Assist with administrative and operational duties as needed

Qualifications

• High school diploma, GED, or equivalent experience
• Strong attention to detail and accuracy
• Basic computer proficiency and familiarity with office equipment
• Ability to work independently and collaboratively
• Strong communication and customer service skills
• Ability to solve problems and exercise sound judgment
• Demonstrated accountability and initiative in addressing challenges and opportunities

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