Mailroom & Office Services Specialist

Canon Business Process Services, Inc.; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Positive work and client environment

Employee discounts on entertainment, 


Job summary

Canon Business Process Services, Inc. in Los Angeles seeks a detail‑oriented mailroom associate to handle all mail, packages, and interoffice correspondence, plus related duties such as reception and copy center tasks.

You will receive, sort, and deliver mail, prepare outgoing shipments, log items, and assist with supplies, copying, and basic admin tasks. The role emphasizes customer service, accuracy and meeting deadlines in a busy office.

Qualifications

• High school Diploma or equivalent.
• 0-1 year experience working in a mailroom or professional office environment.
• Some knowledge of metering, weighting, logging and other shipping procedures preferred.
• Some computer skills preferred.
• Ability to perform routine functions of most of the various equipment & systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, binding etc.).
• Excellent customer service, professional attitude and appearance are a must.
• Ability to work overtime & meet deadlines.

Responsibilities

• Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness
• Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
• Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• Performs other administrative duties from inserting, copying and photocopying to faxing as needed
• Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee
• Provide reception work such as answering telephones, taking messages and greeting visitors
• Move boxes, supplies or furniture; replace light bulbs
• Document scanning
• Prepare outgoing items for shipping
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site
• Additional duties as assigned

Job description

Canon Business Process Services, Inc. in Los Angeles seeks a detail‑oriented mailroom associate to handle all mail, packages, and interoffice correspondence, plus related duties such as reception and copy center tasks.

You will receive, sort, and deliver mail, prepare outgoing shipments, log items, and assist with supplies, copying, and basic admin tasks. The role emphasizes customer service, accuracy and meeting deadlines in a busy office.