Mailroom & Logistics Specialist

Confidential Company; West Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth

Learning & development

Employee recognition programs

Paid time off

Bonuses

Job summary

SPS Global is seeking a Client Services Associate in West Columbia, SC to support logistics and mail services. The role focuses on inbound/outbound mail processing, shipping/receiving, inventory management, and day-to-day mailroom operations.

The ideal candidate is detail-oriented, organized, and dedicated to delivering exceptional service while ensuring accurate and timely handling of mail, packages, and supplies.

Qualifications

• Strong customer service mindset with a commitment to delivering 5-star service.
• Excellent attention to detail, organization, and reliability.
• Ability to handle multiple shipping, receiving, and mail processing tasks simultaneously.
• Strong communication and interpersonal skills.
• Comfortable working in a fast-paced, operational environment.
• Ability to follow established procedures and maintain accurate records.
• Proactive, self-motivated attitude with a strong sense of accountability.
• Previous experience in mailroom operations, shipping and receiving, logistics, or inventory management is preferred.

Responsibilities

• Receive, sort, process, and distribute inbound mail and packages accurately and efficiently.
• Manage outgoing mail, shipping transactions, and package preparation for delivery.
• Scan, log, and track incoming and outgoing shipments using designated tracking systems.
• Maintain accurate chain-of-custody records and delivery documentation.
• Coordinate shipping and receiving activities, ensuring packages and materials are handled appropriately.
• Select, package, and prepare inventory items for shipment according to order specifications.
• Monitor and maintain inventory of shipping materials, supplies, and other assigned assets.
• Notify employees of incoming deliveries and ensure timely distribution.
• Serve as the primary point of contact for employee inquiries regarding mail, packages, and shipments.
• Organize and maintain a clean, efficient, and secure mailroom and logistics workspace.
• Identify and resolve routine shipping, receiving, and delivery discrepancies.
• Support daily logistics operations while maintaining established service standards and procedures.

Skills

Customer service

Attention to detail

Organization

Communication skills

Multitasking

Fast-paced environment

Job description

SPS Global is seeking a Client Services Associate in West Columbia, SC to support logistics and mail services. The role focuses on inbound/outbound mail processing, shipping/receiving, inventory management, and day-to-day mailroom operations.

The ideal candidate is detail-oriented, organized, and dedicated to delivering exceptional service while ensuring accurate and timely handling of mail, packages, and supplies.