Mailroom Associate

AppleOne; Coppell (TX); On-site; USD 24,000 - 25,000; Full time

Job summary

AppleOne Employment Services in Coppell, TX is seeking a detail-oriented Mailroom Associate to prepare mortgage-related paperwork for imaging and scanning with accuracy and confidentiality. This temp-to-hire role offers steady weekday hours and hands-on administrative work in a production-focused environment.

You will handle document preparation, sorting by department, quality checks, and support records management while maintaining confidentiality and supporting daily production goals.

Qualifications

• High school diploma or GED required.
• 1 to 2 years of related work experience preferred.
• Strong attention to detail and organizational skills.
• Ability to follow instructions and maintain confidentiality.
• Basic computer skills incl. MS Office, Outlook, browsers, and Slack.
• Excellent communication and time-management abilities.

Responsibilities

• Sort and organize mortgage-related documents by department, including Foreclosure, Bankruptcy, and other processing areas.
• Prepare paperwork for scanning by removing staples, paper clips, sticky notes, folds, creases, and other document issues.
• Attach cover sheets and assemble documents in the correct order for imaging.
• Separate document batches and complete quality checks to ensure all materials are scan-ready.
• Handle sensitive mortgage information with a high level of accuracy, confidentiality, and professionalism.
• Follow established procedures while meeting daily production standards in a fast-paced environment.

Skills

Attention to detail

Organizational skills

Independent and team player

Communication skills

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Microsoft Edge

Chrome

Slack

Job description

Job Summary

We are seeking a detail-oriented Mailroom Associate for a temp-to-hire opportunity in Coppell, TX. This role supports a fast-paced document production environment by preparing mortgage-related paperwork for imaging and scanning with accuracy, organization, and confidentiality.

The Mailroom Associate is a great fit for someone who enjoys hands-on administrative work, structured processes, and contributing to a team that values quality and reliability. This position offers steady weekday hours, clear expectations, and the opportunity to build experience in document preparation, mailroom operations, records management, and production support. You will work with supportive leadership and a collaborative team focused on accuracy, consistency, and meeting daily production goals.

Key Responsibilities

• Sort and organize mortgage-related documents by department, including Foreclosure, Bankruptcy, and other processing areas.
• Prepare paperwork for scanning by removing staples, paper clips, sticky notes, folds, creases, and other document issues.
• Attach appropriate cover sheets and assemble documents in the correct order for imaging.
• Separate document batches and complete quality checks to ensure all materials are scan-ready.
• Handle sensitive mortgage information with a high level of accuracy, confidentiality, and professionalism.
• Follow established procedures while meeting daily production standards in a fast-paced environment.

Compensation and Benefits

• Pay rate: $17.50 to $18.00 per hour.
• Schedule: Monday to Friday, 8:00am to 5:00pm.
• Job type: Temp-to-hire.
• Location: Coppell, TX.

Required Qualifications and Skills

• Prepare mortgage documents for scanning, imaging, and records processing.
• Sort, organize, and assemble document batches by department and workflow requirements.
• Perform document quality checks to support accuracy and production goals.
• Maintain confidentiality while handling sensitive mortgage-related information.
• High school diploma or GED required.
• 1 to 2 years of related work experience preferred.
• Previous experience in copy center, mailroom, document preparation, records management, or scanning support is a plus.
• Basic computer skills, including Microsoft Office, Outlook, Microsoft Edge, Chrome, and Slack.
• Strong attention to detail with the ability to follow instructions and maintain accuracy.
• Good organization, time management, communication, and problem-solving skills.
• Ability to work independently and collaboratively in a production-focused team environment.
• Customer service mindset and professional approach to daily tasks.

Preferred Qualifications

• Experience with shipping and receiving procedures.
• Previous mortgage document, financial services document, or high-volume records processing experience.
• Familiarity with document imaging, scanning preparation, or production mailroom workflows.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance ordinance. For Los Angeles, CA applicants: qualified applications with arrest or conviction records will be considered for employment interview in accordance with the Los Angeles County Fair Chance Ordinance for employers and the California Fair Chance act. For Los Angeles, CA knowledge.