Mailroom & Admin Support Associate I

Canon Business Process Services, Inc.; Charlotte (NC); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Training and development

Employee discounts

Job summary

Canon Business Process Services, Inc. is seeking a mailroom associate in Charlotte to handle mail, packages, and interoffice correspondence. Responsibilities include processing inbound/outbound mail, copying, facsimile tasks, and basic administrative duties on site.

The role emphasizes customer service, accuracy, and timely dispatch, with opportunities to support reception tasks and basic office duties as needed.

Qualifications

• High school Diploma or equivalent.
• 0-1 year experience in a mailroom or professional office environment.
• Some knowledge of metering, weighting, logging and other shipping procedures preferred.
• Some computer skills preferred.
• Ability to perform routine functions of equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, binding).
• Excellent customer service, professional attitude and appearance are a must.
• Ability to work overtime and meet deadlines.

Responsibilities

• Receive, sort, and deliver all incoming mail and packages according to floors and time frames.
• Wrap, seal, weigh, affix postage and dispatch outgoing mail/packages per postal regulations.
• Log and review outgoing/incoming items for accuracy and completeness.
• Prepare monthly production and volume reports to measure productivity and billing charges.
• May provide other administrative duties as needed.

Skills

Customer service

Office environment

Time management

Multitasking

Computer skills

Education

High school diploma or equivalent

Tools

Fax machine

Copier

Metering

Job description

Canon Business Process Services, Inc. is seeking a mailroom associate in Charlotte to handle mail, packages, and interoffice correspondence. Responsibilities include processing inbound/outbound mail, copying, facsimile tasks, and basic administrative duties on site.

The role emphasizes customer service, accuracy, and timely dispatch, with opportunities to support reception tasks and basic office duties as needed.