Mail Services Specialist - Front Desk & Package Concierge

CBRE; Santa Monica (CA); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Parental leave 12 weeks

Medical insurance

Vision insurance

Dental insurance

Life Insurance

FSA & HSA options

401K matching

Job summary

CBRE in Santa Monica is seeking a Mail Services Associate to manage the mailroom for a building or campus. You will audit deliveries, approve or reject items, ensure same-day or next-day arrival, and handle postage, stock rooms, and copier fleet needs.

Qualifications include 3–4 years of front desk or hospitality experience, a high school diploma or GED, flexible schedules, and strong communication. The role requires physical mobility and the ability to lift up to 40 lbs; familiarity with Google

Qualifications

• 3–4 years front desk, concierge, customer service, or hospitality experience.
• Open and flexible work schedules.
• Ability to comprehend and interpret instructions and memos; able to present information to internal groups.
• Strong verbal and written communication skills.
• Ability to lift up to 40 lbs and perform walking/standing for extended periods.
• Familiarity with Google Docs, Slack; Jira is a plus.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure packages arrive same day or notify consignee of next-day arrival; transport mail and office supplies as per schedule.
• Protect shipped packages against damage.
• Process shipment requests with vendors and inform package owners.
• Apply postage and proper IDs to outgoing mail.
• Stock copy rooms and support copier fleet.
• Replenish mail and postage supplies as needed.
• Answer inquiries from clients, coworkers, and supervisors and present information to internal team.

Skills

Customer service

Communication

Mobility

Education

HS Diploma or GED

Tools

Google Docs

Slack

Jira

Job description

CBRE in Santa Monica is seeking a Mail Services Associate to manage the mailroom for a building or campus. You will audit deliveries, approve or reject items, ensure same-day or next-day arrival, and handle postage, stock rooms, and copier fleet needs.

Qualifications include 3–4 years of front desk or hospitality experience, a high school diploma or GED, flexible schedules, and strong communication. The role requires physical mobility and the ability to lift up to 40 lbs; familiarity with Google