Mailroom Operations Lead - Drive Efficiency

CBRE; Redmond (WA); On-site; USD 64,000 - 65,000; Full time

Job summary

CBRE in Redmond, WA is seeking a Mail Services Supervisor to oversee the mailroom operations for a building or campus. You will supervise personnel, manage schedules, cross-train staff for shipping/receiving, and strive to improve efficiency.

The role requires a High School Diploma or GED with 5+ years of related experience, plus expert Microsoft Office skills. You’ll explain complex concepts, monitor costs, and model CBRE’s values while supporting client objectives.

Qualifications

• High School Diploma or GED with 5+ years of job-related experience.
• Prior shift manager or supervisory experience preferred.
• In-depth understanding of processes, procedures, systems and concepts within own job function.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products (Word, Excel, Outlook).
• Excellent organizational skills with a master- level inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Responsibilities

• Supervise personnel assigned to mail services, schedule, cross-train staff, and evaluate performance.
• Conduct personnel meetings on safety, procedures, and operations.
• Maintain mailroom cost records and implement cost savings to improve efficiency.
• Maintain policy manuals and inform staff of changes.
• Monitor on-line production/copy requests, set up conference rooms, answer phones.
• Resolve complex problems and adapt approaches to meet team objectives.
• Lead by example and guide team through CBRE RISE values.

Skills

Supervisory experience

Microsoft Office

Organizational skills

Communication skills

Education

High School Diploma or GED

Tools

Excel

Word

Outlook

Job description

CBRE in Redmond, WA is seeking a Mail Services Supervisor to oversee the mailroom operations for a building or campus. You will supervise personnel, manage schedules, cross-train staff for shipping/receiving, and strive to improve efficiency.

The role requires a High School Diploma or GED with 5+ years of related experience, plus expert Microsoft Office skills. You’ll explain complex concepts, monitor costs, and model CBRE’s values while supporting client objectives.