Mail Services Specialist

AppleOne Employment Services; Fayetteville (AR); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Parking permit assistance

Benefits after 13 weeks: medical, dent

Job summary

AppleOne seeks a reliable Mail Services Specialist in Fayetteville, AR for a 5+ month contract with temp-to-hire potential. The role handles mail, courier routes, shipping, and document services in a busy campus environment, requiring strong organization and customer focus.

Work hours are Monday–Friday, 8:00 AM–4:30 PM, 40 hours weekly. Pay is $18.00/hour with benefits after 13 weeks for qualifying temporary assignments.

Qualifications

• Perform mailroom, courier, shipping, and package tracking duties.
• Support copy center, document imaging, scanning, printing, and finishing services.
• Provide customer service to students, faculty, staff, and other customers.
• Maintain service logs, records, inventory information, and job status updates.
• High School Diploma or GED required.
• 1-2 years of related office services or administrative experience.
• Basic computer proficiency including email, Microsoft Office, and Excel.
• Ability to lift 30–55 pounds and walk/stand for extended periods.
• Valid driver’s license may be required upon conversion to permanent position.

Responsibilities

• Process, sort, distribute, and deliver incoming and outgoing mail, packages, and accountable items.
• Complete walking courier routes across campus and between buildings while providing professional customer service.
• Meter mail and process shipments through USPS, FedEx, DHL, and other carriers.
• Operate scanning, copying, digital printing, binding, finishing, and document preparation equipment.
• Maintain logs, tracking records, inventory reports, copier areas, and supply levels.
• Support office services, records management, conference room setup, light facility tasks, and other assigned duties.

Skills

Mailroom operations

Customer service

Organization

Communication

Prioritization

Recordkeeping

Walk/stand endurance

Attention to detail

Interpersonal skills

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

Job Summary

We are seeking a Mail Services Specialist for a contract, temp-to-hire opportunity in Fayetteville, AR. This role supports on-site mail services, courier operations, shipping and receiving, document services, and general office support in a busy campus-style environment.

This is a great opportunity for a dependable, customer-focused professional who enjoys staying active throughout the day, working with people, and supporting essential office operations. The work environment values teamwork, professionalism, reliable service, and clear communication. Candidates who take pride in organization, accuracy, and helping others will be well positioned for success.

Key Responsibilities

• Process, sort, distribute, and deliver incoming and outgoing mail, packages, and accountable items.
• Complete walking courier routes across campus and between buildings while providing professional customer service.
• Meter mail and process shipments through USPS, FedEx, DHL, and other carriers.
• Operate scanning, copying, digital printing, binding, finishing, and document preparation equipment.
• Maintain logs, tracking records, inventory reports, copier areas, and supply levels.
• Support office services, records management, conference room setup, light facility tasks, and other assigned duties.

Compensation and Benefits

• Pay Rate: $18.00 per hour.
• Job Type: 5+ month contract, temp-to-hire.
• Schedule: Monday through Friday, 8:00 AM to 4:30 PM.
• Hours: 40 hours per week.
• Location: Fayetteville, AR 72701.
• Parking is available, and parking permit assistance will be provided.
• Virtual and/or in-person interviews may be required during the hiring process.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Perform mailroom, courier, shipping, receiving, and package tracking duties.
• Support copy center, document imaging, scanning, printing, and finishing services.
• Provide customer service to students, faculty, staff, and other customers.
• Maintain service logs, records, inventory information, and job status updates.
• High School Diploma or GED required.
• 1-2 years of related office services, mailroom, copy center, customer service, or administrative experience.
• Basic computer proficiency, including email, Microsoft Office, and Excel.
• Ability to learn shipping, mail management, and package tracking software.
• Strong customer service, communication, organization, and prioritization skills.
• Basic math and recordkeeping skills.
• Ability to walk extensively, stand for extended periods, climb stairs, and travel between buildings.
• Ability to lift and move items weighing 30-55 pounds and push or pull wheeled equipment when needed.
• Professional appearance and ability to follow a professional dress code.
• A valid driver's license may be required upon conversion to a permanent position if delivery routes are assigned.

Preferred Qualifications

• Experience in mailroom or shipping and receiving operations.
• Courier or delivery service experience.
• Copy center or print production support experience.
• Document imaging, records management, or archiving experience.
• Administrative, facilities, or office services support experience.
• Experience operating office equipment such as copiers, scanners, printers, postage meters, and finishing equipment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.