Lyft/Uber Driver Rental Experience Specialist

Hertz; Harvey (LA); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Hertz is seeking a Sales and Service Specialist to join the Local Edition team in Harvey, LA. You will facilitate fast, friendly rental experiences for drivers using Lyft and Uber, acting as brand ambassador and guiding customers through the Hertz/Lyft/Uber program.

In this role you will prepare vehicles, process reservations, handle inquiries about billing and extensions, and maximize revenue by identifying opportunities after service touchpoints, all while maintaining high standards of safety

Qualifications

• Experience in customer service environments.
• Strong communication and interpersonal abilities.
• Ability to work flexible shifts, including weekends.
• Must have valid drivers license.

Responsibilities

• Provide fast, friendly rental experiences and brand ambassador support.
• Assist customers with reservations, rentals, and vehicle readiness.
• Handle post-rental inquiries related to billing and extensions.
• Communicate Hertz/Lyft/Uber program details to customers.
• Maximize revenue opportunities by encouraging additional sales.
• Maintain vehicle cleanliness and safety before customer pickup.

Skills

Customer service

Sales experience

Communication skills

English fluency

Time management

Teamwork

Job description

Hertz is seeking a Sales and Service Specialist to join the Local Edition team in Harvey, LA. You will facilitate fast, friendly rental experiences for drivers using Lyft and Uber, acting as brand ambassador and guiding customers through the Hertz/Lyft/Uber program.

In this role you will prepare vehicles, process reservations, handle inquiries about billing and extensions, and maximize revenue by identifying opportunities after service touchpoints, all while maintaining high standards of safety