Lyft/Uber Driver Rental Concierge

Hertz-1; Glen Burnie (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

Hertz Local Edition in Glen Burnie, MD is seeking a Sales and Service Specialist, TNC to deliver the fastest and most valued rental experience to Lyft and Uber drivers. As a brand ambassador, you will guide customers through reservations, rentals, and ensuring clean, safe vehicles.

The role requires strong communication, multitasking in a fast-paced setting, and willingness to work flexible hours, including weekends.

Qualifications

• Previous customer service experience.
• Valid driver's license with acceptable driving record.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide rental car reservations, process rentals and ensure clean, safe vehicles.
• Assist customers with post-rental inquiries involving billing.
• Answer inquiries about the Hertz/Lyft/Uber Rental Car Program and requirements.
• Maximize revenue opportunities by following up after inquiries and overcoming objections.
• Prepare vehicles for pickup, including inspection, cleaning, fueling and fluid checks.

Skills

Communication

Time management

Customer service

Teamwork

English proficiency

Outdoor work

Overtime readiness

Job description

Hertz Local Edition in Glen Burnie, MD is seeking a Sales and Service Specialist, TNC to deliver the fastest and most valued rental experience to Lyft and Uber drivers. As a brand ambassador, you will guide customers through reservations, rentals, and ensuring clean, safe vehicles.

The role requires strong communication, multitasking in a fast-paced setting, and willingness to work flexible hours, including weekends.