Luxury Wellness Front Desk Coordinator (Part-Time)

Bl Spa Llc; Glendale (AZ); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Job summary

BL Med Spa & Meridian Mind Center Clinic in Glendale, AZ seeks a Front Desk Coordinator to join our luxury wellness spa and medical clinic. This part-time role (20–30 hours/week) emphasizes a warm check-in, scheduling, payments, and patient records at a premium front desk.

You will handle calls, messages, appointments, and clinic coordination while supporting promotions and events. Ideal candidates have 2+ years in medical spa or luxury client service and a professional, client-focused demeanor.

Qualifications

• 2+ years in a medical spa, day spa, wellness clinic, or luxury customer service environment preferred.
• Strong communication and interpersonal skills with a professional appearance.
• Comfortable using EMR and spa scheduling software.
• Able to work evenings and weekends and maintain a premium client experience.

Responsibilities

• Welcome and check in patients/clients with a warm and professional attitude
• Answer phone calls, texts, emails, and social media inquiries
• Schedule, confirm, and manage appointments
• Process payments and maintain accurate patient/client records
• Assist with patient/client intake forms and documentation
• Coordinate provider schedules and daily spa & clinic operations
• Follow up with leads, consultations, and existing patients/clients
• Educate patients/clients on services, memberships, and treatment packages
• Support marketing promotions and clinic events
• Maintain a clean, organized, and luxury front desk experience
• Help increase client/patient retention through excellent customer service and re-booking
• Sell memberships, packages, and treatment plans

Skills

Customer service

Communication

Organization

Multitasking

Sales experience

Tools

EMR software

Spa scheduling software

Job description

BL Med Spa & Meridian Mind Center Clinic in Glendale, AZ seeks a Front Desk Coordinator to join our luxury wellness spa and medical clinic. This part-time role (20–30 hours/week) emphasizes a warm check-in, scheduling, payments, and patient records at a premium front desk.

You will handle calls, messages, appointments, and clinic coordination while supporting promotions and events. Ideal candidates have 2+ years in medical spa or luxury client service and a professional, client-focused demeanor.